Veterinary Receptionist

Western Veterinary Partners; Jenks (OK); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading veterinary hospital in Jenks, Oklahoma is seeking a Client Service Representative to provide exceptional customer service and manage appointments in a fast-paced environment. The ideal candidate will possess 1+ years of client service experience, a friendly demeanor, and a passion for animal care. This full-time role offers a competitive hourly wage and comprehensive benefits.

Benefits

Medical, dental, and vision insurance

Life insurance and disability

Employee Assistance Program

401k options

Paid time off

Personal pet discount

Uniform allowance

6 Paid holidays

Qualifications

• 1+ years client service experience.
• Friendly and welcoming demeanor.
• Passionate about patient care.

Responsibilities

• Schedule and manage flow of appointments.
• Provide empathetic customer service.
• Process financial transactions and answer inquiries.

Skills

Client communication

Attention to detail

Customer service

Over the counter sales

Job description

Jenks Veterinary Hospital is seeking a Client Service Representative to join our team! Our CSRs serve a vital role as the first and last point of contact with a client and their pet. As the face of the hospital, they greet visitors with warmth and compassion, fostering trust in the veterinary team, and ensuring a welcoming atmosphere.

In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while multi-tasking between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide. This position is ideal for candidates with a background in fast-paced customer service, who are friendly and outgoing, detail-oriented, excellent at multi-tasking, and committed to contributing to a team-focused environment.

This is a full-time position, with a 4/10 schedule and availability needed Monday, Tuesday, Wednesday and Friday. Weekends are required on rotation.

Full-time benefits and compensation**:

• Compensation: $11-$12.50 per hour, for each hour worked*
• Health package: Medical, dental, and vision insurance
• Life insurance and disability
• Employee Assistance Program
• 401k options
• Paid time off
• Personal pet discount
• Uniform allowance
  • 6 Paid holidays

Minimum qualifications and skill set:

• 1+ years client service experience
• Previous veterinary experience is a plus!
• Proficiency in the following skills:
  • Over the counter sales
  • Strong client communication abilities
  • Attention to details with client information
  • Friendly and welcoming
  • Passionate about patient care

Jenks Veterinary Hospital, nestled in the heart of Jenks, Oklahoma, is dedicated to delivering exceptional pet care services in a compassionate and modern setting. Their experienced veterinarians and dedicated staff offer personalized services to address the unique needs of each furry friend, from routine check-ups and vaccinations to advanced diagnostics and surgical procedures. With a commitment to pet health and well-being, Jenks Veterinary Hospital ensures that every pet receives the highest quality of care, fostering lasting relationships with their owners and the local community.

*To determine specific pay Company will consider the following factors: the applicant’s education, training, or experience related to the job position, geographic location where the work is performed, and other relevant factors. **During the process, you may request more information about compensation and benefits for your specific location where the work is performed. Where required under applicable law, WVP provides eligible employees with leave, and similar benefits programs, all in accordance with state and local law. WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws.