Veterinary Receptionist

Riverside Animal Hospital; Green Bay (WI); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

401(k) matching

Tuition Support Program

Referral bonus program

Health insurance (full-time)

Employee discount program

Job summary

Riverside Animal Hospital in Green Bay, Wisconsin, is seeking a friendly Veterinary Receptionist to welcome clients and their pets, check them in and out, and handle front-desk duties with a smile. This full-time role supports a busy seven-doctor practice with EMR tasks and strong client communication.

You’ll join a team that values exceptional service, teamwork, and professional growth, with comprehensive benefits and opportunities for ongoing education and development.

Qualifications

• High school diploma or equivalent required.
• Customer service or receptionist experience preferred.
• Animal handling experience, such as volunteering, grooming, or boarding, is a plus.

Responsibilities

• Greet clients and their pets warmly
• Answer phones and provide information to clients
• Check clients and patients in and out
• Work with electronic medical records
• Support the team with a variety of general administrative tasks
• Deliver excellent communication and customer service with every interaction

Skills

Customer service

Receptionist experience

Animal handling

Education

High school diploma or equivalent

Tools

EMR software

Job description

Who we are

Riverside Animal Hospital is Hiring a Veterinary Receptionist!

Position Details

Role: Veterinary Receptionist

Status: Full-Time

Salary: Negotiable and based on experience

Schedule: 4 full days or 3 days and 2 half days, no weekends

Experience: Customer service or receptionist experience preferred; animal handling experience a plus

Education: High school diploma or equivalent required

Benefits Highlights

Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses

Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee pet discounts

Professional Growth & Recognition: Quarterly team bonuses, professional development opportunities, continuing education allowance, and uniform allowance

Lifestyle Perks You’ll Appreciate: Six paid holidays, an Employee Assistance Program, and an employee discount program

Love helping people and pets, and thrive at a busy front desk?

Riverside Animal Hospital is a full-service veterinary hospital in Green Bay, Wisconsin, committed to responsible pet ownership, preventive health care, and educational opportunities for our clients. As we continue to grow, we’re looking to add a Veterinary Receptionist to our team.

Our Veterinary Receptionists play an integral role in giving every client a great experience through excellent communication and customer service. You’ll help keep our busy seven-doctor small animal practice running smoothly from the moment clients walk in.

Why You’ll Love It Here

• A growing practice. Join a busy, seven-doctor hospital that’s continuing to grow.
• Advanced technology. Work in a full-service hospital with advanced technology and equipment.
• Room to learn. As a Veterinary Receptionist here, you’ll have continuing education opportunities to keep building your skills.
• Animal lovers welcome. Volunteering, grooming, or boarding experience is a plus, and we encourage you to apply.
• A supportive company. Be part of a strong, supportive organization in a growing industry.

What You’ll Do

• Greet clients and their pets warmly
• Answer phones and provide information to clients
• Check clients and patients in and out
• Work with electronic medical records
• Support the team with a variety of general administrative tasks
• Deliver excellent communication and customer service with every interaction

What You’ll Bring

• High school diploma or equivalent
• Customer service or receptionist experience preferred
• Animal handling experience, such as volunteering, grooming, or boarding, is a plus
• Excellent communication and customer service skills
• A motivated, detail-oriented approach
• Ability to work well under pressure and as part of a team
• Flexible availability
• Ability to stand or sit for extended periods

Benefits You Can’t Beat

Financial Benefits

• A flexible approach to compensation that reflects your skill set and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program
• Referral bonus program

Wellness Benefits

• Health insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free or discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Join Our Team!

If you’re a motivated Veterinary Receptionist who loves delivering a great client experience, we’d love to hear from you. Riverside Animal Hospital is ready to welcome you to our growing team.

Diversity, equity, and inclusion are core values of Riverside Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.