Veterinary Receptionist

National Veterinary Associates; Grand Prairie (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading global pet care organization is seeking a dedicated client service representative to enhance the client experience. This role involves greeting and assisting clients, processing pet care transactions, and maintaining client records. If you have a passion for pets and excellent communication skills, consider this opportunity with National Veterinary Associates, where you can contribute to improving the lives of pets and their owners.

Benefits

Medical insurance

Dental coverage

Vision benefits

401k with employer match

Paid time off

Qualifications

• Minimum of 6 months job-related experience required.
• Strong communication skills for client interaction.
• Ability to manage multiple tasks efficiently.

Responsibilities

• Greet clients and respond to inquiries.
• Process incoming and outgoing pets, manage payments.
• Schedule appointments and maintain cleanliness in the waiting area.

Skills

Client communication

Customer service

Attention to detail

Job description

Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing pets, and handles payments. Answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments. Handles incoming and outgoing mail and e-mail. Monitors client waiting area to ensure cleanliness. Documents and maintains client information, service data and other pertinent information within business operations software. Escalates complex matters to senior staff. Minimum of 6 months job-related experience required.

About NVA: National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.

Our mission is to improve the lives of pets and their owners by empowering our care teams. We provide resources for practicing medicine their way, connect them through a network of 1,000 hospitals, and deliver technology and innovations that expand care. We are committed to your professional growth, offering opportunities from mentorship to ownership.

Benefits include medical, dental, vision, a 401k with employer match, and paid time off. Specific compensation and benefits details will be provided during the application process. In Colorado, eligible employees receive paid sick and safe leave and public health emergency leave as per state law.

NVA is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran or disability status, or genetic information. We comply with local hiring regulations and consider applicants with arrest and conviction records in accordance with applicable laws.