Veterinary Receptionist

American Veterinary Group; Gainesville (FL); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental & Vision Options)

401k Match

Generous paid time off (PTO)

Paid Parental Leave

Professional growth opportunities

Tuition assistance for prospective Veterinary Technician Students

Job summary

American Veterinary Group is seeking a Veterinary Receptionist to provide outstanding patient care and client service in Gainesville, Florida. The ideal candidate will demonstrate professionalism, excellent communication skills, and a strong work ethic. Responsibilities include answering calls, scheduling appointments, and maintaining hospital paperwork. The position has flexible hours, including weekends. Benefits include health care options, 401k match, and generous paid time off, along with professional growth opportunities.

Qualifications

• Demonstrates professionalism and dependability in a fast-paced environment.
• Excellent communication and organizational skills.
• Willing to work flexible hours including weekends.

Responsibilities

• Maintain front of house duties including answering calls and scheduling appointments.
• Greet clients and maintain hospital paperwork.
• Collaborate with clinical teams to ensure patient care.

Skills

Prior Customer Service Experience

Ability to lift 40 lbs.

Job description

Veterinary Receptionist

Department: General Practice Hospitals

Employment Type: Full Time

Location: Haile Plantation Animal Clinic

Reporting To: Practice Manager

Description

Our hospital is seeking a Veterinary Receptionist to help provide outstanding patient care and client service in a fast-paced, multi-doctor animal hospital.

The Veterinary Receptionist is responsible for maintaining front of house duties. These tasks vary by day but can include: making and answering phone calls, texts, emails, scheduling appointments, greeting clients, maintaining hospital required paperwork and reviewing invoices or discharge instructions. To be successful in this role, clear communication and organizational skills are key, along with amazing customer service!

Ideal Candidate

• Demonstrates professionalism, dependability, healthy and positive communication skills, and the ability to multi-task in a hands-on environment
• Energetic people-and-pet person with excellent work ethic and social and organizational skills
• Be compassionate/caring
• Willing to work flexible hours including weekends
• Can work individually, as well as on a team
• Self-starter personality that can complete daily tasks without the need for constant direction
• We are open to either a full-time or part-time candidate.

Skills, Knowledge, & Expertise

• Prior Customer Service Experience
• Must be able to lift 40 lbs.
• This position requires regular on-site presence as an essential function of the role. Due to the nature of veterinary hospital operations, in-person attendance is necessary to support patient care, respond to time-sensitive needs, collaborate with clinical teams, and maintain the safety and well-being of patients, clients, and staff. We are committed to providing equal employment opportunities and will consider requests for reasonable accommodation in accordance with the Americans with Disabilities Act (ADA) and applicable laws.

Benefits

• Health Care Plan (Medical, Dental & Vision Options)
• 401k Match
• Generous paid time off (PTO)
• Paid Parental Leave + Paid Maternity Leave
• One (1) Work/Life Balance day off
• Short-term and long-term disability options
• Supplemental insurance options
• Discounted Veterinary Care
• Scrub allowanceHands-on and E-training
• Professional growth opportunities
• Tuition assistance for prospective Veterinary Technician Students