Veterinary Receptionist

Animal House Veterinary Center, LLC; Delray Beach (FL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Sign on bonus

Medical insurance

Dental insurance

Vision insurance

401k retirement plan

Life Insurance

Disability coverage

Employee Assistance Program (EAP)

Discounted veterinary care

Job summary

Animal House Veterinary Center in Delray Beach, FL seeks a friendly receptionist to be the face of the clinic, managing calls, greetings, scheduling, and payments. You will help keep patient records accurate and support a smooth workflow for veterinarians and staff.

The role emphasizes excellent customer service, strong communication, and the ability to stay organized in a fast-paced environment. Weekend availability is required, with competitive compensation and benefits.

Qualifications

• Passion for customer service and love for animals.
• Exceptional communication skills under pressure.
• Strong organizational ability to multitask in a fast-paced setting.
• Collaborative, team-first mindset with independence as needed.

Responsibilities

• Direct first impressions and manage a multi-line phone system.
• Greet clients and handle scheduling and basic financial transactions.
• Maintain accurate medical records and coordinate care across the team.
• Educate clients on preventive care and hospital services.

Skills

Customer service

Communication

Organization

Teamwork

Vet software

Tools

Veterinary software

Job description

When you join Animal House Veterinary Center, you become part of a committed group of experienced animal lovers devoted to providing comprehensive medical care since 2017. Located in vibrant Delray Beach, Florida, our mission is to treat every pet like our own. This dedication to clinical excellence is consistently reflected by the community's trust, earning us an excellent 4.8-star Google rating. If you are looking for an opportunity to expand your skills in a setting that values full-service medicine and patient advocacy, we invite you to do your best work alongside our dedicated teammates.We recognize that succeeding in veterinary medicine requires continuous support and professional advancement. Our culture is committed to helping all teammates achieve their unique career goals. You will find specific programs designed for growth, whether you aim to become a credentialed technician, move into a leadership position, or broaden your clinical scope. We strongly support continuing education and provide access to internal specialty consultations to ensure that every teammate has the resources required to advance their knowledge and provide outstanding patient care daily.You will practice high-quality, full-service medicine focused on robust patient health and preventative strategies. Our facility offers essential services ranging from pet wellness and prevention to advanced testing and diagnostics. For those interested in expanding their clinical skills, we regularly perform surgical procedures and provide necessary emergency care to the Delray Beach community. We are open six days a week, including Saturdays, providing consistent access to top-tier medical attention for our devoted clientele.Delray Beach offers an exceptional South Florida lifestyle, making it an ideal place to live and practice. Located directly on the Atlantic coast, the area is known for its vibrant downtown arts scene, pristine beaches, and abundant dining opportunities. When you step away from the clinic, you have immediate access to a dynamic community that blends historic charm with modern recreation. This setting ensures that you can achieve both professional fulfillment at Animal House Veterinary Center and a high quality of life outside of work.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You’ll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.
Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

$250.00 Sign on bonus

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com .

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.

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