Veterinary Receptionist

Delray Beach Animal Hospital, LLC; Delray Beach (FL); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k retirement

Life Insurance

Disability coverage

EAP

Teladoc access

Discounted pet care

Job summary

Mission Pet Health in Delray Beach, FL is seeking a friendly receptionist to be the director of first impressions, manage a multi-line phone system, greet clients with warmth, and help coordinate care.

You will maintain accurate medical records, handle appointments and transactions, educate clients on preventive care, and be a calming presence for both pets and families.

Qualifications

• Excellent customer service and communication skills.
• Ability to manage busy reception and multitask.
• Experience with veterinary software is preferred.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system and greet clients with warmth.
• Ensure Seamless Care Coordination: maintain medical records, manage appointments, and handle transactions.
• Advocate for Pet Health: educate clients on preventive care and hospital services.
• Embody Compassion and Empathy: provide a calm, empathetic presence for clients and their pets.

Skills

Customer service

Communication

Organizational skills

Team player

Tools

Veterinary software

Job description

Delray Beach Animal Hospital offers you a supportive and comprehensive environment where we prioritize treating every pet like our own. Our deep commitment to the community is reflected in our robust 4.7-star Google rating, showing the genuine trust we have built since establishing our presence in 2019. We are a trusted veterinary clinic for pet wellness, surgery, and emergency care, focused on providing service that is both genuine and attentive beyond measure. If you are passionate about small animal medicine and dedicated to the highest standards of patient care, you will find an opportunity here to connect deeply with clients and truly succeed in your professional goals.

We believe that your success is our success, which is why we invest heavily in fostering a strong culture for all our teammates. You will join a network that prioritizes continued learning and career advancement. We are dedicated to providing the resources, mentorship, and educational programs necessary for you to grow, whether you are looking to pursue specialty knowledge, advance into a leadership role, or receive guidance from our internal specialist consultation programs. This supportive structure ensures that our entire team is positioned to grow professionally and provide the absolute best care.

When you join us, you will practice progressive medicine supported by advanced diagnostic and therapeutic tools. Our full-service clinic manages a diverse caseload, providing everything from foundational wellness and prevention to Advanced Care and complex Surgical Procedures. You will have the opportunity to utilize sophisticated modalities including Ultrasound and Endoscopy, alongside providing critical Urgent Care and Emergency Services, ensuring you can deliver comprehensive and timely care when pets need it most.

Located in beautiful Delray Beach, Florida, you gain the benefit of practicing outstanding medicine while enjoying an exceptional coastal lifestyle. Delray Beach is known for its vibrant atmosphere, renowned beaches, and thriving arts and dining scene. This area provides the perfect environment for work-life balance, allowing you to easily access outdoor activities and a friendly, engaging community, making this a rewarding place to live and do your best work.

Job Description

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.


• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.


• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.


• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.


• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.


• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.


• A collaborative, team-first mindset and the ability to work both independently and with direction.


• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love. Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com .

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.