Veterinary Receptionist

Mission Pet Health; Georgetown (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

Life Insurance

Disability

Pet care discount

Teladoc

Educational assistance

Career growth

Job summary

Mission Pet Health in Georgetown, TX is seeking a Receptionist to be the Director of First Impressions, managing a multi-line phone system, greeting clients with a positive attitude, and ensuring every interaction reflects our commitment to compassionate care.

You’ll support seamless care by maintaining accurate medical records, coordinating appointment schedules, handling financial transactions, and educating clients on preventive care to ensure every pet receives the best possible treatment.

Qualifications

• Experience with veterinary software preferred.
• Flexible schedule, including some weekends and holidays, is required.
• Excellent customer service and communication.

Responsibilities

• Director of First Impressions: manage a multi-line phone system, greet clients, and reflect compassionate care in every interaction.
• Coordinate care: maintain accurate medical records, manage appointment schedules, and handle financial transactions.
• Advocate for Pet Health: educate clients on preventative care and hospital services to ensure optimal care.
• Embody Compassion and Empathy: be a calming presence, treating each pet like your own.

Skills

Customer service

Communication

Organization

Team player

Vet software

Job description

Zoot Pet Hospital has been a trusted partner in veterinary care for the Georgetown community since 2008, earning a 4.8-star Google rating and recognition as the best Veterinary Hospital in Georgetown and the greater Austin area. We're an AAHA-accredited facility—a benchmark only 15% of animal hospitals achieve—ensuring you'll practice in a setting dedicated to the highest standards across surgery, diagnostics, and patient care. If you're looking for a place to align your passion with a commitment to medical excellence, this is where you can do your best work.Here, you'll find a team that values education, stability, and continuous improvement. Because our standards are constantly evaluated through the AAHA accreditation process, every aspect of operations—from exam rooms to emergency protocols—is built to support you. We invest in our teammates' growth through mentorship, CE allowances, and clear pathways to advancement.You'll practice comprehensive medicine including wellness, urgent care, surgery, and advanced diagnostics. Our AAHA standards ensure reliable protocols and quality equipment across surgical procedures, imaging, anesthesiology, and emergency services—giving you the tools to deliver optimal patient outcomes.Georgetown blends small-town Texas charm with easy access to Austin's amenities. The hospital is deeply rooted here, supporting local scholarships and public education. It's an ideal place to build both your career and your life.

Job Description

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e‑mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love. Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

• We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.
• Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.
• Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.
• We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world‑class support to its 850+ hospital teams on a hyper‑local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com .

Driving the award‑winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people‑focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.

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