Veterinary Receptionist

National Veterinary Associates; Deer Park (NY); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Veterinary service discounts for staff

Health Benefits (no health benefitsfor

Job summary

Park Hills Animal Hospital, A PetOne Veterinary Hospital, is seeking a Veterinary Receptionist to be the first and last point of contact for clients. You’ll greet clients and their pets, manage appointments, handle payments, and ensure a welcoming experience.

We value a positive, friendly attitude, strong customer service, and the ability to work in a fast-paced, team-driven environment. Part-time or full-time hours with flexible scheduling are available.

Qualifications

• No prior experience required, willingness to learn.
• Must be computer savvy and have strong customer service.
• Friendly, positive attitude and tact when diffusing situations.

Responsibilities

• Greet clients and their pets as they arrive.
• Answer phone calls and schedule appointments.
• Handle mail and emails.
• Process payments for visits, medications, and food.
• Document client information in software.
• Maintain a welcoming reception area.
• Provide excellent customer service and maintain a positive experience.

Skills

Customer service

Computer skills

Positive attitude

Job description

Hospital Name: Park Hills Animal Hospital, A PetOne Veterinary Hospital

Job Type: Support Staff

Description & Requirements

Veterinary Receptionist

Location:2064 Deer Park Ave, Deer Park, NY 11729
Pay Range:$16 - $22 per hour (depending on skill level, experience, and relevant education)
Hours:Part-time or Full-time, flexible schedule

Job Summary:At Park Hills Animal Hospital, A PetOne Veterinary Hospital, we believe that our receptionists are the heart of our practice. As a Veterinary Receptionist, you’ll be the first and last point of contact for our clients, making your role crucial to creating a positive experience. You’ll greet clients and their pets, manage appointment schedules, handle payments, answer phones and emails, and ensure that our clients feel valued and cared for. We’re looking for someone with a positive, friendly attitude who can manage situations with tact and kindness.

Key Responsibilities:

• Greet clients and their pets as they arrive at the hospital.
• Answer phone calls, which may involve scheduling appointments, answering questions, and screening for service needs.
• Handle incoming and outgoing mail and email.
• Process payments for visits, medications, and food; handle any late payments.
• Document and maintain client information, service data and other pertinent information within business operations software.
• Ensure a welcoming and organized reception area.
• Provide excellent customer service and help maintain a positive client experience.

Qualifications:

• No prior experience is needed, but a willingness to learn is essential. Previous experience is a plus.
• Must be computer savvy and possess strong customer service skills.
• A friendly, positive attitude and the ability to diffuse situations are key.

Work Hours:

• This is a part-time or full-time position with flexible hours.
• Availability to work evenings and Saturdays is a plus, but not required.
• Our hours are: Mon, Weds, Fri 8am - 5pm. Tues & Thurs 8am - 8pm. Sat 8am - 2pm.
• Fast-paced, friendly, and team-driven atmosphere.
• We are a small team, so the ability to work well with others is essential.
• Veterinary service discounts for staff pets
• Health Benefits (no health benefits for part-time workers).

About Us:Park Hills Animal Hospital, A PetOne Veterinary Hospital, is committed to our mission, "Where pets are family and their care is our priority." Our core values are compassion, integrity, communication, and excellence. We are a small, close-knit team dedicated to providing top-notch care to our patients and a welcoming environment for our clients. If your views align with our mission and values,