Veterinary Receptionist

Mission Pet Health; Cumming (GA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health benefits and wellness

401k retirement options

Education assistance

Teladoc access

Discounted veterinary care

Job summary

Sawnee Animal Clinic in Cumming, GA is seeking a friendly and organized Receptionist to join our small-animal practice. You will manage phone communications, schedule appointments, and assist with front-desk duties while supporting compassionate client care and seamless reception flow.

Ideal candidates bring excellent customer service, strong communication, and comfort handling financial transactions in a busy clinic environment; veterinary software experience is a plus.

Qualifications

• Passion for delivering excellent customer service.
• Strong communication and interpersonal skills in stressful situations.
• Organizational and multitasking abilities in a fast-paced clinic setting.
• Collaborative, team-first mindset with ability to work independently when needed.
• Experience with veterinary software is preferred; flexibility to work some weekends/holidays.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients, and reflect compassionate care.
• Maintain accurate medical records, manage appointments, and handle payments to keep the hospital running smoothly.
• Educate clients on preventative care and hospital services to support pet health.
• Provide a calming, empathetic presence and treat each pet with care.

Skills

Customer service

Communication skills

Organizational skills

Team player

Veterinary software familiarity

Tools

Veterinary software

Job description

Sawnee Animal Clinic in beautiful Cumming, Georgia, is looking for you to join our dedicated team committed exclusively to small animal care. We pride ourselves on the strong relationships we build, demonstrated by the community’s trust and reflected in our excellent 4.8-star Google rating. We believe that professional success starts with a supportive culture, and we look forward to integrating your unique skills into our passionate group of teammates. This is an exceptional opportunity to deliver high-quality care alongside dedicated professionals. Our culture is built on helping every individual teammate succeed. While local dedication defines us, we are also part of a larger supportive network that prioritizes professional development and education. We offer structured programs designed to help all teammates achieve their career goals, whether that means becoming a credentialed technician, pursuing advanced certifications, or moving into a leadership position. We prioritize creating a stable and supportive environment where you can do your best work every day. At Sawnee Animal Clinic, we maintain a focus on providing the highest quality small animal medicine. Our doctors benefit from access to internal specialty consultations across our network, ensuring that our patients receive comprehensive and advanced care planning. We believe in empowering our teammates with the necessary tools and resources to maintain high medical standards and continuously improve patient outcomes. If you are dedicated to medical excellence, you will find ample opportunity to grow your expertise here. Sawnee Animal Clinic is proudly located in Cumming, Georgia. This desirable location offers a highly attractive setting where you can build both a successful career and a fulfilling personal life. Cumming provides an ideal blend of community feel and convenient access to the wider metropolitan area. We invite you to join our growing community and discover why so many veterinary professionals choose to call this area home.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love. Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

• Health & Wellbeing We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.
• Financial Security Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.
• Commitment to Growth We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.
• The Power of a Network Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.
• Valuable Perks Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace", ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations

Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement

Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.