Veterinary Receptionist

Mission Pet Health; Kennesaw (GA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Discounted veterinary care for your id

Teladoc 24/7 access

401k retirement options

Job summary

Mission Pet Health is seeking a dedicated receptionist in Kennesaw, GA to join a compassionate veterinary team. You will manage calls, greet clients, handle scheduling and billing, and support pet wellness through client education.

A friendly demeanor and strong organizational skills are essential for maintaining a smooth clinic flow. Our benefits include comprehensive coverage options and opportunities for professional development within a nationwide veterinary network.

Qualifications

• Passion for customer service and love for animals.
• Excellent communication and cordial interaction under pressure.
• Strong organizational skills with ability to multitask in a fast-paced clinic.
• Willingness to work weekends/holidays and collaborate with the team.

Responsibilities

• Answer multi-line phone system and greet clients warmly to reflect compassionate care.
• Manage appointment scheduling and medical records to support smooth clinic flow.
• Handle financial transactions and billing with accuracy and integrity.
• Educate clients on preventative care and hospital services to support pet health.

Skills

Customer service

Communication

Organizational skills

Multitasking

Team collaboration

Tools

Veterinary software

Job description

Kennesaw Mountain Veterinary Services invites you to join a team deeply committed to compassionate, quality patient care in Kennesaw, Georgia. Your success starts here, supported by a reputation that has earned us an excellent 4.6-star Google rating from the community we serve. We believe that truly great medicine begins with a collaborative culture where every teammate's voice is heard, ensuring we achieve the best outcomes for our small animal patients. If you are looking for an opportunity to genuinely advance animal health and feel the pride of a highly respected practice, this is where you can do your best work. As a valued teammate, you join a supportive network designed to help veterinary professionals succeed at every level of their career. While we are dedicated to our local Kennesaw community, we provide the resources of a larger organization, ensuring you have the mentorship and professional development needed to achieve your specific career goals, whether that means certification, leadership training, or gaining new skills. We believe in providing clear paths for advancement and minimizing obstacles by focusing on supportive practice management and workflow efficiencies, allowing you to focus purely on exceptional patient care. At Kennesaw Mountain Veterinary Services, the quality of medicine is driven by a commitment to comprehensive care for small animals. You will have the opportunity to expand your knowledge base through active involvement in advanced procedures, specifically utilizing your skills in orthopedics. For complex cases that require multidisciplinary input, you will benefit from immediate access to internal specialty consultations and educational resources available across our broader network, ensuring your patients receive the highest standard of tailored medical planning available today. Located just north of Atlanta, Kennesaw offers an ideal blend of suburban comfort and dynamic urban access. The city is famous for its namesake, Kennesaw Mountain National Battlefield Park, providing ample opportunities for hiking, history, and outdoor recreation right outside the clinic doors. You will find Kennesaw has a strong sense of community, excellent local schools, and a lower cost of living than the immediate metro core, making it a fantastic place to settle, put down roots, and enjoy a balanced professional and personal life in the vibrant heart of Northwest Georgia.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

Health & Wellbeing

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Financial Security

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Valuable Perks

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 'Most Loved Workplace,' ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations:

Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement:

Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.