Veterinary Receptionist

Conroe; Conroe (TX); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k

Life Insurance

Disability Insurance

Employee Assistance Program

Pet care discount

Teladoc access

Job summary

Stone Ridge Veterinary Medical Center & Pet Resort in Conroe, TX is seeking a friendly Receptionist to be the face of the practice. You will manage a multi-line phone system, greet clients, schedule appointments, and handle transactions while delivering compassionate customer service to pet families.

The role emphasizes teamwork, strong communication, and organization in a fast-paced clinic. Prior experience with veterinary software is preferred, and a flexible schedule including some weekends

Qualifications

• Customer service orientation and empathy for clients
• Strong communication skills under pressure
• Excellent organizational and multitasking abilities
• Familiarity with veterinary software preferred

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients, and reflect compassionate care.
• Ensure Seamless Care Coordination: maintain medical records, manage appointment schedules, and process payments.
• Advocate for Pet Health: educate clients on preventative care and hospital services.
• Demonstrate compassion and empathy with clients and treat each pet with care.

Skills

Customer service

Communication

Organization

Multitasking

Veterinary software

Education

High school diploma

Job description

Stone Ridge Veterinary Medical Center & Pet Resort (Conroe)

Date Published

08-07-2026

Pay Class

Full-Time

Base Min.

$ 17

Base Max.

$ 21

Description & Requirements

Company Overview

Stone Ridge Veterinary Medical Center & Pet Resort is dedicated to fostering a supportive, collaborative environment where our mission to deliver excellent patient care is upheld every day. The confidence the community places in us is reflected in our exceptional 4.7-star Google rating, demonstrating the high-quality medical services we provide to our small animal patients. We are seeking passionate teammates ready to commit to compassionate veterinary care in a center known for its strong connection to the families we serve. If you are ready to do your best work and make a tangible impact on the lives of pets and people, this is your opportunity to grow with a trusted local practice.We understand that support is crucial for professional development and career satisfaction. While delivering exceptional medical services, you will join a broader network committed to ensuring every teammate has the resources to succeed. We prioritize educational opportunities, offering access to internal specialty consultations and programs designed to help you achieve your most ambitious career goals, whether that means becoming a credentialed technician, moving into leadership, or pursuing advanced education. Our focus is on removing obstacles so you can concentrate entirely on excellent patient care and achieve professional success.At Stone Ridge, the commitment to high-quality medicine is non-negotiable. You will be practicing small animal medicine alongside teammates dedicated to providing advanced medical interventions. Our current services include complex surgical procedures and alternative therapies like Acupuncture, ensuring a broad spectrum of care options for our patients. When you join our team, you gain access to the collective knowledge of our national network, ensuring you always have the consultation and educational support necessary to deliver truly exceptional and comprehensive care for every case that walks through our doors.Located in the welcoming city of Conroe, TX, you will discover a vibrant community known for its small-town feel while offering easy access to the metropolitan amenities of the greater Houston area. Conroe itself is celebrated for its outdoor recreation opportunities, particularly around Lake Conroe, providing excellent opportunities for boating, fishing, and hiking right outside your door. Joining the Stone Ridge team means integrating into a friendly, growing city where you can enjoy a high quality of life while building a rewarding professional career in a supportive medical environment.

Job Description

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

Responsibilities and Benefits

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world‑class support to its 850+ hospital teams on a hyper‑local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com .

Driving the award‑winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian‑led, people‑focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace", ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.

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