Veterinary Receptionist

COMMUNITY PET HEALTH CENTER; San Antonio (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

401k Plan

Discounted care & Teladoc

Job summary

Community Pet Health Center in San Antonio, TX is seeking a friendly receptionist to be the director of first impressions. You will manage a multi-line phone system, greet clients, and ensure every interaction reflects our compassionate care.

You will coordinate appointments, maintain medical records, process payments, and support the team in a fast-paced, pet‑focused environment. A love for animals, strong communication, and reliable scheduling are essential.

Qualifications

• Excellent customer service skills and a genuine love for animals.
• Strong communication abilities and the ability to manage stressful situations with good judgment.
• Outstanding organizational skills with the ability to multitask in a fast-paced environment.
• Collaborative, team-first mindset and the ability to work independently and with guidance.
• Experience with veterinary software is preferred; flexible schedule including some weekends/holidays is required.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients, and ensure interactions reflect compassionate care.
• Ensure seamless care coordination: maintain accurate medical records, manage appointment schedules, and handle financial transactions.
• Advocate for pet health: educate clients on preventative care and hospital services to ensure high-quality care.
• Demonstrate empathy and professionalism, treating each pet as if it were your own.

Skills

Customer service

Communication

Organizational skills

Teamwork

Veterinary software experience

Flexible schedule

Job description

Community Pet Health Center, established in 2006, is defined by its mission to optimize animal health and enhance the bond between pets and families. We are proud that our commitment to patient care and a high-quality, professional environment resonates deeply with our clients, evidenced by our excellent 4.9-star Google rating. We strive always to provide the most professional experience possible. This is an environment where you can truly do your best work alongside dedicated colleagues who share your passion for medicine.Joining our practice means working within a practice that has been a trusted partner in San Antonio healthcare for nearly two decades. With five highly experienced Veterinarians, a dedicated Hospital Manager, and a supportive Assistant Hospital Manager/Lead Technician, you will find a collaborative and professional atmosphere. We prioritize a culture of continuous learning and growth, ensuring you have the infrastructure and support to achieve your professional goals. Our structure is designed to help every teammate succeed in their specific career trajectory.At Community Pet Health Center, we provide comprehensive, full-service veterinary care, reflecting our commitment to advanced medicine. You will be utilizing your skills across a wide spectrum of modern procedures, including sophisticated testing and diagnostics, advanced care, urgent care, and extensive surgical procedures. Our facility is equipped to ensure that our patients receive high quality treatment in-house. The entire operation is guided by the commitment to maintaining a clean, pleasant, and professional environment, allowing you to focus completely on delivering exceptional patient outcomes.The hospital is situated in vibrant San Antonio, Texas, a community that has placed its trust in us for almost two decades. San Antonio is renowned for its rich history and dynamic culture, offering a compelling blend of metropolitan amenities and Texas charm. This location provides an excellent quality of life outside of the clinic, whether you are looking for recreational activities, family-friendly events, or diverse culinary experiences. Joining the team here means setting down roots in a welcoming city where you can enjoy a great work-life balance.

Job Description

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

Responsibilities and Benefits

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.
Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

• We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.
• Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.
• Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com .

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.

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