Veterinary Receptionist

Companion (Hyde Park - Stony Island); Chicago (IL); On-site; USD 20,664 - 30,307; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k retirement

Life Insurance

Disability

EAP

Teladoc

Pet care discount

Educational assistance

Job summary

Companion Hyde Park - Stony Island, an AAHA Accredited small animal practice, is part of the Mission Pet Health network in Chicago. We emphasize compassionate care, collaborative support, and growth through credentialing and continuing education.

Our team focuses on efficient workflows and high-quality patient outcomes within a caring culture. We offer a comprehensive benefits package and opportunities for professional development, including access to internal specialty resources and a

Qualifications

• Passion for providing excellent customer service.
• Exceptional communication skills with the ability to manage stress.
• Strong organizational skills and multitasking in a fast-paced setting.
• Collaborative, team-first mindset with independence when needed.
• Flexibility to work weekends and holidays.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system and greet clients.
• Ensure seamless care coordination: maintain medical records and appointment schedules.
• Handle financial transactions and hospital operations to keep things running smoothly.
• Educate clients on preventive care and other services to support pet health.
• Provide a calm, empathetic presence for clients and pets alike.

Skills

Customer service

Communication

Organization

Team player

Compassionate care

Tools

Veterinary software

Job description

Welcome to Companion Hyde Park - Stony Island, where we believe quality medicine starts with compassionate teammates. We are proud to be an AAHA Accredited small animal practice, a distinction that confirms our unwavering commitment to the highest standards of veterinary care. If you are looking for an opportunity where your skills will be valued and where you can immediately contribute to top-tier patient outcomes, this is where you can do your best work.Joining our practice means becoming part of a supportive network dedicated to helping all teammates succeed. We understand that career satisfaction requires constant growth. That is why we provide robust programs to help you achieve your professional goals, whether that means pursuing credentialing as a technician, stepping into a leadership role, or expanding your clinical knowledge through continuing education. We prioritize creating a positive workflow environment where every member of the team is empowered and heard.As an AAHA accredited small animal practice, we focus on delivering comprehensive services, from advanced diagnostics to complex treatment plans. Our veterinarians and credentialed technicians have access to internal specialty consultations and resources across our network, ensuring that complex cases are managed with collaborative expertise. Our continuous education programs ensure that you are working with the latest evidence-based protocols in a facility optimized for efficient and precise clinical workflows.Our hospital is located in the vibrant, history-rich city of Chicago, Illinois. Choosing to practice here means accessing world-class culture, dining, and entertainment just steps outside the clinic door. You can spend your free time exploring iconic architecture, enjoying incredible lakefront parks, or immersing yourself in the unique neighborhood offerings that make the Windy City famous. Chicago offers an exciting, fast-paced setting for veterinary professionals looking for an enriching community experience.

Job Description

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience.

Your Impact as a Receptionist

• Be the Director of First Impressions: You\'ll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You\'ll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You\'ll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You\'ll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You\'ll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

Responsibilities and Benefits

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love. Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com .

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.

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