Veterinary Receptionist

Benton Vet Hospital; Benton (AR); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Employee Assistance Program

Paid Vacation and Sick Time

Continuing Education Allowance

Tuition Reimbursement Program

Referral Bonus Program

Job summary

Benton Veterinary Hospital in Benton, Arkansas, seeks an experienced receptionist to manage front desk duties, greet clients and patients, triage concerns, and direct inquiries. You will handle calls, emails, and scheduling to maintain smooth daily flow while supporting clients with empathy during challenging news.

The role emphasizes organization, strong communication, and professional interaction in a fast-paced, three-doctor practice with opportunities for continued training and growth.

Qualifications

• Experienced receptionist with a minimum of 1-year veterinary experience preferred.
• Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator.
• Highly organized and possess computer skills.
• Self-starter with the desire to continue to advance your knowledge and skillset.

Responsibilities

• Greet and welcome clients and patients, triage concerns, answer calls or emails, and direct to the right party.
• Schedule appointments to maximize efficiency and daily flow; check in/out and process payments.
• Provide friendly emotional support in times of need and be comfortable with varied medical outcomes.

Skills

Vet receptionist experience

Compassionate communicator

Highly organized

Multi-tasking

Tools

Computer skills

Job description

Benton Veterinary Hospital is a well-established, progressive, fast paced three doctor general small animal practice located in Benton, Arkansas. We offer many services to provide the best comprehensive care to our patients including Preventative Care, Surgery, Urgent Care, High Speed Dentistry, Cryotherapy, In-House Diagnostics, Therapy Laser, Acupuncture, and more.

Job duties include, but are not limited to:

Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

Qualifications

• Experienced Receptionist with a minimum of 1-year veterinary experience preferred
• Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
• Highly organized and possess computer skills
• Self-starter with the desire to continue to advance your knowledge and skillset.

Additional Information

We offer our staff:

• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
• Referral Bonus Program for most positions!
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
• Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.
• *Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.