Veterinary Receptionist

Benton Veterinary Hospital; Benton (AR); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Employee Assistance Program

Vacation & Sick Time

Bereavement Program

Parental Leave

Continuing Education Allowance

Tuition Reimbursement

Referral Bonus

Job summary

Benton Veterinary Hospital in Benton, Arkansas, is seeking an experienced veterinary receptionist to join our fast-paced, three-doctor practice. You will greet clients, triage concerns, schedule appointments, and manage payments while offering compassionate support during challenging times.

We value teamwork, strong communication, and the ability to stay organized in a busy environment. A minimum of 1 year veterinary reception experience is preferred, with opportunities for training and career

Qualifications

• Compassionate, calm, team player with strong communication skills.
• Highly organized with good computer skills.
• Self-starter with desire to advance knowledge and skills.

Responsibilities

• Greet and welcome clients and patients; triage concerns and direct to appropriate party.
• Answer calls or emails and schedule appointments to maximize efficiency.
• Check in and check out clients; process payments.
• Provide friendly emotional support to clients during times of need.

Skills

Compassionate

Calm

Team player

Multi-tasker

Strong communicator

Highly organized

Computer skills

Job description

Benton Veterinary Hospital is a well-established, progressive, fast paced three doctor general small animal practice located in Benton, Arkansas. We offer many services to provide the best comprehensive care to our patients including Preventative Care, Surgery, Urgent Care, High Speed Dentistry, Cryotherapy, In-House Diagnostics, Therapy Laser, Acupuncture, and more.

Job duties include, but are not limited to:

Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

Qualifications

• Experienced Receptionist with a minimum of 1-year veterinary experience preferred
• Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
• Highly organized and possess computer skills
• Self-starter with the desire to continue to advance your knowledge and skillset.

Additional Information

We offer our staff:

• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
• Referral Bonus Program for most positions!
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
• Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.
• *Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.