Veterinary Practice Manager: People, Ops & PTO

American Veterinary Group (AVG)

Town of Florida (NY)

On-site

USD 55,000 - 74,000

Full time

7 days ago
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Benefits offered by this job

Health Care Plan
401k match
Paid time off (PTO)
Parental Leave
Work/Life Balance day
Disability options
Supplemental insurance options
Discounted veterinary care
Corporate discount program
Opportunity to make an impact in your

Job summary

American Veterinary Group (AVG) is seeking a dynamic Practice Manager to join All Pets Hospital. You will lead the hospital team, partner with the Lead Veterinarian, and oversee day-to-day operations to deliver exceptional patient care and customer service.

In this role, you will liaise with marketing, payroll, IT, recruiting, and finance, report to the Regional Director of Operations, and require regular on-site presence to ensure smooth hospital functioning.

Qualifications

  • Minimum of 3 years’ experience in a supervisory role.
  • Veterinary practice management experience preferred; strong candidates from other service industries considered.
  • Positive, can-do attitude with strong interpersonal skills.

Responsibilities

  • People Management: recruiting, developing, disciplining, and terminating paraprofessional staff, including annual performance reviews.
  • Financial Management: overseeing hospital P&L, accounts payable/receivable, payroll, and inventory.
  • Customer Service: resolving client issues and escalations and overseeing follow-up communications.
  • This position requires regular on-site presence as an essential function of the role; in-person attendance to support patient care and staff safety.

Skills

People management
Veterinary practice management
Emotional intelligence

Job description

American Veterinary Group (AVG) is seeking a dynamic Practice Manager to join All Pets Hospital. You will lead the hospital team, partner with the Lead Veterinarian, and oversee day-to-day operations to deliver exceptional patient care and customer service.

In this role, you will liaise with marketing, payroll, IT, recruiting, and finance, report to the Regional Director of Operations, and require regular on-site presence to ensure smooth hospital functioning.

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