Veterinary Practice Manager: Lead Ops & Team

Chewy; Herriman (UT); On-site; USD 60,000 - 90,000; Full time

Job summary

Chewy Vet Care, PLLC is seeking a full-time Practice Manager to lead our Healthcare Practice Team and ensure exceptional care for patients and pet parents. You will work in a clinician‑designed facility with advanced equipment and technology to support top‑quality medicine.

We value a customer- and team‑centric environment, offering competitive benefits, flexible scheduling, and a collaborative culture where you can reach your full potential. Travel may be required as part of the role.

Qualifications

• 3+ years of experience as a Practice Manager in veterinary settings.
• CVPM certification preferred; ability to obtain CVPM designation.
• Strong client connection, empathy, and communication skills.
• Experience mentoring and leading others.
• Ability to work in a fast-paced, self-starter environment.
• Willingness to travel as required.

Responsibilities

• Support paraprofessional staff and manage operational functions.
• Work with regional and corporate leadership to support the practice team.
• Oversee staff management and scheduling.
• Conduct staff reviews and mentor team members for career development.
• Lead inventory cycle counts and fulfill inventory requests.
• Engage with clients to ensure outstanding care and resolve conflicts.
• Ensure equipment and clinic comply with OSHA guidelines.
• Guide team with SOPs and SOCs and monitor practice metrics.
• Operate as a super-user for Chewy Vet Care systems.
• Oversee safety, compliance, and occasional travel.

Skills

Client empathy

Leadership/mentoring

Communication skills

Adaptability to fast-paced environment

Education

CVPM certification preferred

Job description

Chewy Vet Care, PLLC is seeking a full-time Practice Manager to lead our Healthcare Practice Team and ensure exceptional care for patients and pet parents. You will work in a clinician‑designed facility with advanced equipment and technology to support top‑quality medicine.

We value a customer- and team‑centric environment, offering competitive benefits, flexible scheduling, and a collaborative culture where you can reach your full potential. Travel may be required as part of the role.