Veterinary Practice Manager

Careerwebsite

Thousand Oaks, Northern (CA, KY)

On-site

USD 65,000 - 85,000

Full time

8 days ago

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Benefits offered by this job

401(k) with employer match

Health insurance

Life insurance

Disability plans

Paid parental leave

Purr-ental leave for pet adoption

Job summary

Thrive Pet Healthcare is seeking a Veterinary Practice Manager for Caring Hands Veterinary Hospital in Thousand Oaks, CA. The PM will oversee hospital operations, hiring, training, budgeting, KPI tracking, and client service improvements.

With 3+ years in veterinary hospital management, a Bachelor's in business, and strong leadership, budgeting, and communication skills, you will lead a compassionate team dedicated to excellent patient care.

Qualifications

3+ years of hospital management or supervisory experience in veterinary medicine.
Bachelor's degree in business and/or equivalent business experience.
CVPM encouraged to apply.
Experience managing an ER veterinary healthcare.
Sound personal judgment in decision-making.
Capable of leading, managing, and coaching staff at all levels.
Demonstrated competence in staff management including hiring, coaching and disciplinary action.
Empathy toward clients and compassion for animals.
Budgeting and financial reporting skills including reading a P&L statement.
Excellent interpersonal communication and commitment to outstanding client service.
Strong math and Excel/spreadsheet skills.
Ability to lift objects weighing 40 pounds.

Responsibilities

Hire, train and supervise hospital staff.
Work with leadership and finance to prepare and manage budgets.
Monitor and analyze key performance indicators (KPIs).
Set fees and manage pricing strategy.
Maintain inventory and inventory control system.
Manage hospital software and data.
Implement safety and security procedures.

Skills

3+ years hospital management

Bachelor's degree in business

CVPM encouraged

ER veterinary experience

sound judgment

staff leadership

staff management

client empathy

budgeting & P&L

interpersonal communication

client service

math & Excel

lifting 40+ lbs

Education

Bachelor's degree in business

Job description

Veterinary Practice Manager, Caring Hands Veterinary Hospital

Thrive Pet Healthcare is looking for a Veterinary Practice Manager to join our team as part of the Thrive Pet Healthcare community.

At Thrive, we understand that your pet is a member of your family. Our experienced and compassionate staff is devoted to caring for your pet at every stage of its life. We provide personalized, attentive medical and surgical care to all of our patients.

About You

The Veterinary Practice Manager (PM) is critical to the success of the hospital, ensuring a positive culture built on shared values and direct communication, creating operational efficiencies, and problem solving to improve client service and employee engagement.

Key to the PM’s role is the ability to create and maintain a positive culture and work environment, in alignment with the hospital’s plan. This person is creative yet able to develop and implement practical programs. The manager exercises sound judgment, time management, and the willingness and capability to make decisions.

The PM oversees the business activities of the hospital. These duties include hiring and training hospital staff; working with leadership and finance to prepare and manage budgets; monitoring and analyzing key performance indicators; setting fees; maintaining inventory and an inventory control system; managing the hospital software; and implementing safety and security procedures.

Compensation negotiable based on credentials and experience with an annual salary. Starting at $65,000-85,000 The actual rate offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location.

Experience & Skills Requirements:

Required: 3+ years of hospital management or Supervisory experience in Veterinary Medicine
Bachelor's degree in business and/or equivalent business experience
CVPM encouraged to apply
Experience managing an ER veterinary healthcare.
Sound personal judgment in decision-making.
Capable of leading, managing, and coaching staff at all levels.
Demonstrated competence in all aspects of staff management, including hiring, coaching and disciplinary action.
Demonstrated ability to show empathy toward clients and treat animals with respect and compassion.
Demonstrates competence in budgeting and financial reporting, including reading and analyzing a P&L Statement.
Excellent interpersonal communication skills.
A commitment to outstanding client service.
Solid math and Excel/spreadsheet skills.
Ability to lift objects weighing 40 pounds without assistance and objects weighing more than 40 pounds with assistance.

Benefits - our care in action

Thrive offers a suite of benefits to support team members’ emotional, physical, professional, and financial wellbeing. In addition to our health and life insurance, and short- and long- term disability plans, we offer eligible team members:

Competitive pay
401(k) with employer match
Mental health resources, including 24/7 access to Lyra Health
Paid parental leave
Purr-ental leave for when you adopt a pet
Employer-sponsored childcare and elder care
Personalized care for every family-forming journey
Discretionary funds and FREE CE courses
Pet perks and veterinary service discounts
Student loan management tools and assistance

Provide your best care with more bridges and less barriers.

We listen to your needs and then meet them. Through training and free CE experiences, your career development can flourish. And in our locally rooted, nationally connected community, you’ll be able to make connections, access opportunities and find support with ease.

You’ll Thrive with Us

At Thrive, you have the opportunity to develop your career in a way that best suits your goals. Take advantage of our comprehensive learning and skill-building programs to enhance your expertise. You can build your skills and earn credentials through:

Our vast, diverse, and free library of continuing education courses - ThriveU
Live, virtual interactive workshops to develop valuable leadership skills
A program to designed to teach you the fundamentals of running a pet hospital
Scholarship opportunities and tuition reimbursement
Move into any specialty, hospital type, or environment - across the nation.
Leadership training for a thriving and long career in the veterinary profession.

About Thrive

Thrive Pet Healthcare is one of the first veterinary services offering a comprehensive continuum of care for pets’ primary, specialty, and acute needs. Through a nationwide community of over 360 veterinary providers, and an industry-leading membership program, Thrive Pet Healthcare provides personalized, accessible care through every stage of a pet’s life and health. Founded by veterinarians, the organization provides industry-first benefits for practice staff while elevating privately held veterinary hospitals with innovative service and technology solutions. By focusing on the needs of care providers and professional collaboration, Thrive Pet Healthcare is supporting the well-being of the industry and raising the national bar for veterinary excellence.

Who We Are

Thrive Pet Healthcare is united by our mission to create the future of pet well-being through medical excellence, innovative technology, and a connected community of teams and partners. We exist to nurture both pets and people through meaningful relationships and exceptional veterinary care.

Our Support Office teams power that mission by supporting our hospitals through operational excellence, innovative programs, people-centered culture, and forward-thinking business solutions - all while having plenty of fun along the way.

We nurture pets & people through meaningful relationships and exceptional pet care-and we are united by a shared set of values.