Veterinary Practice Manager

American Veterinary Group (AVG); Tampa (FL); On-site; USD 60,000 - 90,000; Full time

Job summary

An established industry player in veterinary care is seeking a dynamic Practice Manager to lead their hospital team. This full-time role involves overseeing day-to-day operations, managing staff, and ensuring excellent customer service. Candidates should have supervisory experience and a positive attitude, with a preference for those with veterinary management backgrounds. Join a supportive team and make a meaningful impact in your community while enjoying generous benefits, including a comprehensive healthcare plan and paid parental leave.

Benefits

Health Care Plan (Medical, Dental & Vision Options)

401k match

Generous paid time off (PTO)

Six weeks of paid Parental Leave

Work/Life Balance day off

Short-term and long-term disability options

Supplemental insurance options

Discounted Veterinary Care

Corporate discount program

Opportunity to make an impact in your community

Qualifications

• 3+ years' experience in a supervisory role.
• Veterinary practice management experience preferred.

Responsibilities

• Manage hospital operations and staff performance.
• Oversee financial management and client service issues.

Skills

People Management

Financial Management

Customer Service

Veterinary Practice Management

Emotional Intelligence

Job description

Department:

General Practice Hospitals

Employment Type:

Full Time

Location:

CountryChase Veterinary Hospital

Reporting To:

Tony Cardona

Description

We are seeking a dynamic Practice Manager to join our hospital team!

About The Position

In partnership with the Lead Veterinarian, the Practice Manager plays an integral role in leading the hospital team and providing excellent customer service to our patients. The practice manager is responsible for day-to-day hospital operations and serves as a liaison between the hospital team and our corporate support functions, including marketing, payroll, IT, recruiting, finance, etc. This is a full-time position reporting to the Regional Director of Operations.

Key Responsibilities

1. People Management: recruiting, developing, disciplining, and terminating paraprofessional staff, including annual performance reviews
2. Financial Management: overseeing the hospital's P&L, including accounts payable/accounts receivable, payroll, and inventory
3. Customer Service: resolving client issues and escalations and overseeing follow-up communications

Skills, Knowledge, & Expertise

1. Minimum of 3 years' experience in a supervisory role
2. Veterinary practice management experience preferred, although strong candidates from other service industries (e.g., human healthcare, retail, restaurant, hospitality) will also be considered.
3. A positive, can-do attitude; strong people skills/emotional intelligence; willingness to collaborate and support the team

Benefits

• Health Care Plan (Medical, Dental & Vision Options)
• 401k match
• Generous paid time off (PTO)
• Six (6) weeks of paid Parental Leave
• One (1) Work/Life Balance day off
• Short-term and long-term disability options
• Supplemental insurance options
• Discounted Veterinary Care
• Corporate discount program
• Opportunity to make an impact in your community while tackling a variety of tasks and helping animals among a great team!

Required and Preferred Qualifications

Details to be specified based on the role's needs.