Veterinary Practice Manager

Briarwood Animal Hospital Company; Little Rock (AR); On-site; USD 47,000 - 57,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k & 401K matching

Life & supplemental insurance

HSA & FSA

Paid vacation and sick time

Paid bereavement program

Paid parental leave program

CE allowance

Tuition reimbursement (AVMA accredited

Job summary

Briarwood Animal Hospital in Little Rock, AR seeks a Veterinarian Practice Manager to lead day-to-day operations, partner with doctors and leadership, and support a collaborative team dedicated to high-quality veterinary care and client service.

The role focuses on staffing, policy implementation, payroll, and staff development to ensure a well-organized, supportive hospital that delivers exceptional patient care and a positive client experience.

Qualifications

• Experience leading a veterinary team or medical staff.
• Strong knowledge of hospital operations and terminology.
• Excellent leadership, communication, and customer service skills.
• Able to balance competing priorities and make fair decisions.

Responsibilities

• Lead, schedule, train, coach, and support hospital staff.
• Partner with leadership on staffing, hiring, onboarding, and performance.
• Recruit team members aligned with hospital culture and standards.
• Maintain staff schedules and appropriate staffing levels.
• Address staff and client concerns promptly and professionally.
• Maintain strong communication between staff, doctors, clients, and leadership.
• Manage inventory, ordering, equipment, and vendor relationships.
• Monitor product quantities, pricing, and controlled substances inventory.
• Help implement hospital policies including DEA and OSHA requirements.
• Ensure payroll is completed accurately and on time.
• Support patient records and veterinary terminology usage.
• Assist clients with questions about policies, services, and costs.
• Notify team of emergency cases and coordinate response.
• Represent and market the hospital within the local veterinary community.

Skills

Veterinary practice management

Management experience

Leadership

Communication

Customer service

Organizational skills

Flexibility

Tools

Computer skills

Job description

Company Description

Briarwood Animal Hospital is a well-established, progressive, fast-paced veterinary practice in Little Rock, Arkansas. Our three-doctor small animal hospital is committed to providing comprehensive care while creating a supportive, collaborative environment for our team. We’re looking for a Veterinarian Practice Manager who enjoys leading people, improving operations, and helping a veterinary team thrive.

Job Description

As our Veterinarian Practice Manager, you’ll oversee the day-to-day operations of the hospital while partnering closely with our doctors, veterinary team, and regional leadership. You’ll help create an organized, efficient workplace where team members have the support and training they need to provide exceptional veterinary care and a great client experience.

What You’ll Do

• Lead, schedule, train, coach, and support veterinary hospital staff
• Partner with leadership on staffing needs, hiring, onboarding, performance, and personnel matters
• Recruit team members who align with the hospital’s culture and veterinary care standards
• Maintain employee schedules and ensure appropriate staffing based on hospital needs
• Address employee and client concerns fairly, professionally, and promptly
• Maintain strong communication between veterinary staff, doctors, clients, and leadership
• Manage inventory, ordering, equipment, returns, and vendor relationships
• Monitor product quantities, pricing, and controlled-substance inventory
• Help implement and maintain hospital policies, including DEA/controlled substance and OSHA requirements
• Ensure payroll is completed accurately and on time
• Support accurate patient records and proper use of veterinary terminology
• Assist clients with questions about hospital policies, appointments, services, and treatment costs
• Notify the appropriate veterinary team members of emergency cases
• Represent and market the hospital within the local community and veterinary community

Qualifications

What We’re Looking For

We’re looking for a Veterinarian Practice Manager who is compassionate, organized, confident, and comfortable balancing multiple priorities. The ideal candidate understands both the people and operational sides of running a veterinary hospital and can lead with fairness, accountability, and empathy.

• Veterinary Practice Manager or veterinary management experience preferred
• At least 1 year of management experience or 3+ years of veterinary experience preferred
• Strong knowledge of veterinary medicine terminology and hospital operations
• Excellent leadership, communication, and customer service skills
• Strong organizational and computer skills
• The ability to make fair, unbiased decisions when managing people
• A self-starter mindset and desire to continue growing your veterinary leadership skills
• Flexibility to adjust your schedule based on hospital needs

Whether you’re an experienced Veterinarian Practice Manager or a veterinary professional ready to take the next step into leadership, Briarwood Animal Hospital offers an opportunity to make a meaningful impact on the team, clients, and patients you serve. If you’re ready to help a veterinary practice grow while supporting a great team, we’d love to meet you!

Additional Information

We offer our staff

Salary starting at $52,000 depending on experience

• Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
• Career Development Opportunities
• Referral Bonus Program for most positions!
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
• Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory pre-employment screening.
• Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.

For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit https://allianceanimal.com/additionaljobdescriptiondetails/