Veterinary Practice Manager

American Veterinary Group; Haines City (FL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental &amp

401k match

Generous paid time off (PTO)

Six (6) weeks of paid Parental Leave

One (1) Work/Life Balance day off

Short-term and long-term disability

Supplemental insurance options

Discounted Veterinary Care

Corporate discount program

Job summary

American Veterinary Group's Heart of Florida Animal Hospital is seeking a dynamic Practice Manager to lead the hospital team and ensure outstanding client service. In partnership with the Lead Veterinarian, you will oversee day-to-day operations and serve as a liaison to corporate support functions such as marketing, payroll, IT, recruiting, and finance.

The role requires a minimum of 3 years in a supervisory role; veterinary practice management experience is preferred, though strong candidates

Qualifications

• Minimum of 3 years’ experience in a supervisory role.
• Veterinary practice management experience preferred, although strong candidates from other service industries (e.g. human healthcare, retail, restaurant, hospitality) will be considered.

Responsibilities

• Lead hospital team and provide excellent customer service to clients.
• Oversee day-to-day hospital operations and liaise with corporate support functions including marketing, payroll, IT, recruiting, finance.
• Manage hospital P&L, accounts payable/receivable, payroll, and inventory.

Skills

People management

Emotional intelligence

Customer service

Job description

Veterinary Practice Manager

Department: General Practice Hospitals

Employment Type: Full Time

Location: Heart of Florida Animal Hospital

Reporting To: Stacy Corwin

Description

We are seeking a dynamic Practice Manager to join our hospital team!

About the Position:

In partnership with the Lead Veterinarian, the Practice Manager plays an integral role in leading the hospital team and providing excellent customer service to our patients. The practice manager is responsible for day-to-day hospital operations and serves as a liaison between the hospital team and our corporate support functions, including: marketing, payroll, IT, recruiting, finance, etc. This is a full-time position reporting to the Regional Director of Operations.

Key Responsibilities

• People Management: recruiting, developing, disciplining, and terminating paraprofessional staff, including annual performance reviews
• Financial Management: overseeing the hospital’s P&L, including accounts payable/accounts receivable, payroll, and inventory
• Customer Service: resolving client issues and escalations and overseeing follow-up communications

Skills Knowledge, & Expertise

• Minimum of 3 years’ experience in a supervisory role
• Veterinary practice management experience preferred, although we will also consider strong candidates from other service industries (i.e. human healthcare, retail, restaurant, hospitality).
• A positive, can-do attitude; strong people skills/emotional intelligence; willingness to roll up your sleeves and chip in to help the team

Benefits

• Health Care Plan (Medical, Dental & Vision Options)
• 401k match
• Generous paid time off (PTO)
• Six (6) weeks of paid Parental Leave
• One (1) Work/Life Balance day off
• Short-term and long-term disability options
• Supplemental insurance options
• Discounted Veterinary Care
• Corporate discount program
• Opportunity to make an impact in your community while tackling a challenging variety of tasks and the ability to help animals among a great team of people!