Veterinary PCA Supervisor & Team Leader

VCA Animal Hospitals; West Hartford (CT); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Free CE resources

Employer-paid life insurance

401(k) with matching

Dental & vision plans

Paid time off

Employee discounts

Flexible health insurance options

Job summary

VCA Veterinary Specialists of CT is seeking an experienced Patient Care Attendant Supervisor to lead and support the PCA team. This role calls for a leader who is equal parts clinical expert and people-first manager — someone who leads with empathy, communicates clearly, and knows how to bring out the best in a team.

The schedule is Full time with weekend rotation required. Compensation ranges from $22.00 to $27.00 per hour, based on skill set, licensure and experience.

Qualifications

• Direct, hands-on leadership of the PCA team including hiring, onboarding, scheduling and performance management.
• Build schedules and coverage plans to support high-quality patient care.
• Lead regular one-on-ones focused on communication, trust and team cohesion.

Responsibilities

• Establish and uphold clinical protocols and care standards across the hospital.
• Partner with medical director and veterinary team to maintain high-quality care.
• Serve as clinical coach and mentor for PCAs and student externs.
• Foster open communication and a collaborative team environment.
• Support morale, trust, and engagement across the nursing team.
• Monitor retention, satisfaction, and workload balance; recommend improvements.
• Ensure compliance with applicable veterinary practice acts, OSHA, and safety regulations.

Skills

Leadership

Mentorship

Team management

Empathy

Job description

VCA Veterinary Specialists of CT is seeking an experienced Patient Care Attendant Supervisor to lead and support the PCA team. This role calls for a leader who is equal parts clinical expert and people-first manager — someone who leads with empathy, communicates clearly, and knows how to bring out the best in a team.

The schedule is Full time with weekend rotation required. Compensation ranges from $22.00 to $27.00 per hour, based on skill set, licensure and experience.