Veterinary Overnight & Weekend Client Service Representatives -CSR

Allied Veterinary Specialists; Jacksonville (FL); On-site; USD 21,000 - 28,000; Full time

Job summary

Allied Veterinary Specialists in Jacksonville is hiring Overnight and Weekend Client Service Representatives for our brand-new, state-of-the-art Emergency & Specialty Hospital opening August 24, 2026. Join a compassionate, fast-paced team delivering exceptional client service during critical moments.

As a CSR, you will welcome and support clients, manage check-in and discharge, answer multi-line phones, assist referring veterinarians, and help maintain accurate medical records while fostering a

Qualifications

• Must be compassionate and empathetic with clients and patients.
• Excellent communication and organizational skills.
• Ability to work overnight and weekends in a fast-paced emergency setting.
• Willingness to grow with a specialty hospital team.

Responsibilities

• Welcome and support clients during emergency and specialty visits
• Coordinate patient check-in and discharge
• Answer multi-line phones and assist referring veterinarians
• Maintain accurate medical records
• Support doctors and technicians in delivering exceptional client service
• Help create a calm, compassionate experience during stressful situations

Skills

Compassionate and empathetic

Excellent communicators

Organized and dependable

Comfortable in fast-paced environment

Passionate about helping pets andfamil

Available overnight/weekend

Job description

Join Jacksonville's Newest 24/7 Emergency & Specialty Veterinary Hospital!

Opening August 24, 2026

Be part of something extraordinary from day one! Allied Veterinary Specialists (AVS) is opening our brand-new, state-of-the-art Emergency & Specialty Hospital in Jacksonville, and we're looking for compassionate, energetic Client Service Representatives to help us build an exceptional client experience.

If you thrive in a fast-paced environment, enjoy helping people during some of their most important moments, and want to grow with an organization committed to excellence, we'd love to meet you.

Now Hiring For:

Overnight Client Service Representatives

Our greatest need is for dedicated overnight team members who enjoy working evenings and overnights while supporting our 24-hour emergency hospital.

Available Overnight Shifts Include:

• 7:00 PM – 7:00 AM
• 10:00 PM – 5:00 AM
• Additional overnight schedules may be available.

Weekend Client Service Representatives

We're also expanding our weekend team with opportunities on:

• Saturdays
• Sundays
• Full-day, swing, and evening shifts available

Weekend positions are ideal for candidates seeking flexible scheduling while making a meaningful impact in emergency veterinary medicine.

Why Join AVS?

• Brand-new, state-of-the-art hospital opening August 24, 2026
• Jacksonville's newest 24/7 Emergency & Specialty Veterinary Hospital
• Work alongside board-certified specialists and experienced emergency clinicians
• Modern technology and advanced medical equipment
• Positive, team-centered culture focused on collaboration and compassion
• Opportunities for career growth and professional development

What You'll Do

• Welcome and support clients during emergency and specialty visits
• Coordinate patient check-in and discharge
• Answer multi-line phones and assist referring veterinarians
• Maintain accurate medical records
• Support doctors and technicians in delivering exceptional client service
• Help create a calm, compassionate experience during stressful situations

We're Looking For Team Members Who Are

• Compassionate and empathetic
• Excellent communicators
• Organized and dependable
• Comfortable in a fast-paced emergency environment
• Passionate about helping both pets and their families
• Available to work overnight and/or weekend schedules

Join the team that's building the future of specialty and emergency veterinary medicine in Jacksonville.

Be part of our Grand Opening on August 24, 2026 and help us create something extraordinary from the very beginning.