Veterinary Office Manager: Leadership & Front Desk Excellence

Inwood Animal Clinic; New York (NY); Sur place; USD 32 000 - 39 000; Plein temps

Avantages offerts par ce poste

Health insurance

Dental insurance

Vision insurance

401k matching

Life insurance

HSA

FSA

Paid vacation

Paid sick time

Parental leave

Continuing education allowance

Résumé du poste

Inwood Animal Clinic is seeking an experienced Assistant Veterinary Office Manager to lead and support the day-to-day operations of a busy veterinary hospital located in New York City. This role emphasizes leadership, client service, and teamwork to enhance the client and patient experience.

The ideal candidate has 5+ years of veterinary experience with 1–2 years in a supervisory capacity, strong organizational skills, and a proactive mindset.

Qualifications

• 5+ years of veterinary experience preferred, with at least 1–2 years of leadership or supervisory experience.
• Previous management or supervisory experience required.
• Strong client service and communication skills.
• Excellent organization, time management, and follow-through.
• Comfortable leading, coaching, and supporting team members.

Responsabilités

• Providing exceptional client service and helping create a positive veterinary experience.
• Helping lead and organize front-desk operations and daily workflow.
• Supporting, coaching, and providing guidance to reception and veterinary support staff.
• Assisting with staff education, training, and communication.
• Supporting scheduling, hospital paperwork, administrative projects, and other office needs.
• Coordinating ultrasound scheduling, communication, and medical recordkeeping.
• Assisting doctors and hospital leadership with administrative and operational needs.
• Identifying opportunities to improve processes and make the veterinary hospital more efficient.
• Helping address client concerns and supporting the team with challenging situations.
• Serving as a dependable resource for the team and helping foster a positive, professional, collaborative culture.

Connaissances

Veterinary experience

Leadership experience

Client service

Communication skills

Team coaching

Description du poste

Inwood Animal Clinic is seeking an experienced Assistant Veterinary Office Manager to lead and support the day-to-day operations of a busy veterinary hospital located in New York City. This role emphasizes leadership, client service, and teamwork to enhance the client and patient experience.

The ideal candidate has 5+ years of veterinary experience with 1–2 years in a supervisory capacity, strong organizational skills, and a proactive mindset.