Veterinary Hospital Shift Lead - Lead Care & Team Growth

Bfcareers; Danvers (MA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k) & Roth options

Student Debt Relief for FT DVMs

Paid Time Off & Holidays

Job summary

Banfield Pet Hospital in Danvers, MA is seeking a Veterinary Hospital Shift Lead to ensure exceptional client and patient experiences while supporting the Practice Manager and COS in guiding the team to maximize productivity and profitability.

The Shift Lead will perform the duties of a Client Services Coordinator and Veterinary Assistant when needed, supervise day-to-day operations, schedule staff, ensure compliance, and uphold Banfield's Five Principles in daily practice.

Qualifications

• Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.
• You must be 18 years of age or older.
• Minimum of two years of veterinary hospital experience.

Responsibilities

• Day-to-day supervision of the team when called upon and ensuring quality medical care, exceptional client service, associate engagement and maximum productivity.
• Provide professional, efficient and exceptional client service, lead by example, and educate clients about wellness plans and services; resolve client issues.
• Assist in scheduling associates to meet client needs and plan CE scheduling.
• Ensure compliance with all practice policies and procedures and uphold dress/grooming guidelines.

Education

High School Diploma preferred

Job description

Banfield Pet Hospital in Danvers, MA is seeking a Veterinary Hospital Shift Lead to ensure exceptional client and patient experiences while supporting the Practice Manager and COS in guiding the team to maximize productivity and profitability.

The Shift Lead will perform the duties of a Client Services Coordinator and Veterinary Assistant when needed, supervise day-to-day operations, schedule staff, ensure compliance, and uphold Banfield's Five Principles in daily practice.