Veterinary Hospital Operations Leader

Goodvets; Glendale (AZ); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Competitive base salary

Comprehensive benefits package (health

401(k) with company match

Generous paid time off

Employee discounts on veterinary care

Job summary

GoodVets is hiring a Hospital Operations Manager to serve as the operational backbone of our veterinary hospitals across the country. You will oversee daily operations, staffing, inventory, compliance, and reporting to ensure top-quality patient care and exceptional client experiences.

You will hire, train, and develop teams, create performance metrics, and coach staff to uphold SOPs while driving growth and a patient-first culture. This role offers strong compensation and comprehensive benefits.

Qualifications

• Proven work experience as a Hospital Operations Manager or similar role.
• Three+ years in veterinary medicine with progressive responsibilities.
• Strong leadership and mentoring abilities.
• Proficient in practice management systems and MS Excel.
• Ability to implement and enforce SOPs and hospital protocols.

Responsibilities

• Lead all daily hospital operations.
• Ensure compliance with operating standards and requirements.
• Create and maintain accurate work schedules.
• Hire, train, and onboard new team members—setting the bar for performance and culture.
• Prepare monthly reports on hospital performance, staffing needs, margins, and trends.
• Conduct performance reviews and provide coaching for growth.
• Monitor inventory, manage ordering, and maintain cost control.
• Support doctors, staff, and clients with clarity, speed, and professionalism.

Skills

Leadership

Communication

Problem solving

Conflict resolution

Empathy

Tools

Practice Management Systems

MS Excel

Job description

GoodVets is hiring a Hospital Operations Manager to serve as the operational backbone of our veterinary hospitals across the country. You will oversee daily operations, staffing, inventory, compliance, and reporting to ensure top-quality patient care and exceptional client experiences.

You will hire, train, and develop teams, create performance metrics, and coach staff to uphold SOPs while driving growth and a patient-first culture. This role offers strong compensation and comprehensive benefits.