Veterinary Hospital Operations Leader

Western Veterinary Partners; Forest Lake (MN); On-site; USD 90,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Dental & vision insurance

Life insurance

Disability insurance

401k matching

CE allowance

Relocation bonus

Paid time off

Job summary

South Shore Veterinary Hospital in Forest Lake, MN, is a 9-DVM practice seeking an experienced Veterinary Hospital Manager to lead our team and support the hospital's continued success. This role focuses on developing employees, fostering a positive collaborative culture, and partnering with the Medical Director to support day-to-day operations while driving growth and client satisfaction.

The ideal candidate has strong leadership, financial, and operational skills and a passion for developing

Qualifications

• 5+ years of leadership, business management, or operations management experience required.
• Veterinary hospital management experience required - medical, dental, or healthcare practice management experience also considered.
• Previous veterinary experience (e.g., Veterinary Technician, Veterinary Assistant, or Client Service Representative) preferred.
• Bachelor's degree, CVPM, or equivalent combination of education and experience preferred.
• Proven ability to lead, coach, and develop high-performing teams and departments.
• Experience managing budgets, staffing, scheduling, and day-to-day operations.
• Strong communication, problem-solving, and conflict-resolution skills.
• Proficient with business software and able to adapt quickly to new systems.
• Capacity to work autonomously with minimal direct supervision while also collaborating effectively in tandem with the Medical Director and leadership team

Responsibilities

• Monitor hospital performance, manage budgets, oversee payroll and financial operations, and drive business growth through data-informed decisions.
• Ensure efficient workflow, maintain regulatory compliance (OSHA, DEA, VMB), manage equipment and inventory, and implement hospital policies and procedures.
• Collaborate with leadership to develop and execute long-term goals, expand services, and support referral and business partnerships.
• Lead day-to-day operations, scheduling, and maintenance while aligning administrative functions with overall hospital objectives.
• Oversee marketing strategies, resolve client concerns, enhance client experience, and foster retention and growth.
• Manage and support department leads, oversee hiring and development, maintain staffing levels, and promote a positive, inclusive workplace culture.

Skills

Leadership experience

Team development

Budget management

Communication skills

Problem solving

Conflict resolution

Staffing & scheduling

Autonomy with supervision

Education

Bachelor's degree

CVPM certification

Tools

Business software

Job description

South Shore Veterinary Hospital in Forest Lake, MN, is a 9-DVM practice seeking an experienced Veterinary Hospital Manager to lead our team and support the hospital's continued success. This role focuses on developing employees, fostering a positive collaborative culture, and partnering with the Medical Director to support day-to-day operations while driving growth and client satisfaction.

The ideal candidate has strong leadership, financial, and operational skills and a passion for developing