Veterinary Hospital Manager

South-Shore-Veterinary-Hospital; Forest Lake (MN); On-site; USD 90,000 - 100,000; Full time

Benefits offered by this job

Bonus opportunities

Signing bonus up to $2,000

CE allowance up to $1,000

Relocation bonus options

Health insurance (medical, dental, vis

Life insurance

Disability

401(k) with company match

Paid time off

Job summary

South Shore Veterinary Hospital in Forest Lake, MN is seeking an experienced Veterinary Hospital Manager to lead our 9-DVM practice. This role partners with the Medical Director to guide day-to-day operations, enhance collaboration, and foster a culture built on communication, accountability, teamwork, and growth.

You will oversee finances, operations, HR, and client relations, while implementing policies and pursuing long-term goals.

Qualifications

• 5+ years of leadership, business management, or operations management experience.
• Veterinary hospital management experience required; healthcare management considered.
• Strong communication and problem-solving skills.
• Experience budgeting, staffing, scheduling, and day-to-day operations.

Responsibilities

• Monitor hospital performance, manage budgets, payroll, and financial operations.
• Ensure efficient workflow, regulatory compliance, and manage equipment/inventory.
• Develop and execute long-term goals, expand services, and build partnerships.
• Lead day-to-day operations, scheduling, and facilities maintenance.
• Oversee marketing, resolve client concerns, and improve client experience.
• Lead, coach, and develop department leads and staffing.

Skills

Leadership

Budget management

Staffing & scheduling

Communication

Team development

Conflict resolution

Education

Bachelor's degree or CVPM

Job description

Are you a natural leader with a passion for veterinary medicine, team development, and building a strong hospital culture? South Shore Veterinary Hospital in Forest Lake, MN is a 9-DVM practice seeking an experienced Veterinary Hospital Manager to help lead our team and support the continued success of our practice.

This role is a great opportunity for a people-focused leader who enjoys working alongside a veterinary team, developing employees, and helping create a positive, collaborative hospital environment.

As Hospital Manager, you will partner with the Medical Director and leadership team to support the hospital’s day-to-day operations while helping foster a culture built on communication, accountability, teamwork, and growth.

Key Responsibilities Include:

• Financial Leadership: Monitor hospital performance, manage budgets, oversee payroll and financial operations, and drive business growth through data-informed decisions.
• Operational Oversight: Ensure efficient workflow, maintain regulatory compliance (OSHA, DEA, VMB), manage equipment and inventory, and implement hospital policies and procedures.
• Strategic Direction: Collaborate with leadership to develop and execute long-term goals, expand services, and support referral and business partnerships.
• Project & Facility Management: Lead day-to-day operations, scheduling, and maintenance while aligning administrative functions with overall hospital objectives.
• Client & Community Engagement: Oversee marketing strategies, resolve client concerns, enhance client experience, and foster retention and growth.
• Team Leadership: Manage and support department leads, oversee hiring and development, maintain staffing levels, and promote a positive, inclusive workplace culture.

Schedule, Benefits & Compensation

• Compensation: $90,000-$100,000 annual base salary*
• Bi-annual bonus opportunities: Based on hospital performance
• Hiring bonus package: Up to $2000 based on experience and credentials
• CE allowance: up to $1,000 based on credentials
• Relocation bonus options
• Health package: Medical, dental, and vision insurance
• Life insurance and disability
• Employee Assistance Program
• 401k options with company match, starting 2027
• Paid time off in accordance with site policy and applicable law

Your Qualifications:

• 5+ years of leadership, business management, or operations management experience required.
• Veterinary hospital management experience required - medical, dental, or healthcare practice management experience also considered.
• Previous veterinary experience (e.g., Veterinary Technician, Veterinary Assistant, or Client Service Representative) preferred.
• Bachelor's degree, Certified Veterinary Practice Manager (CVPM), or equivalent combination of education and experience preferred.
• Proven ability to lead, coach, and develop high-performing teams and departments.
• Experience managing budgets, staffing, scheduling, and day-to-day operations.
• Strong communication, problem-solving, and conflict-resolution skills.
• Proficient with business software and able to adapt quickly to new systems.
• Capacity to work autonomously with minimal direct supervision while also collaborating effectively in tandem with the Medical Director and leadership team

About South Shore Veterinary Hospital

South Shore Veterinary Hospital is a well-established 9-DVM practice in Forest Lake, MN, known for high-quality veterinary care and a welcoming, team-focused environment. The hospital has a strong, positive culture built on collaboration, connection, and genuine investment in its people. With many long-tenured team members, South Shore offers a stable and experienced foundation while continuing to welcome new team members and support their growth. The team values communication, teamwork, and creating an environment where people feel supported, appreciated, and empowered to do their best work.

This is an exciting opportunity for a Hospital Manager to provide day-to-day leadership and help guide the continued success of the practice. The Hospital Manager will partner closely with the medical team and hospital leadership to support team development, strengthen communication and hospital operations, foster employee engagement, and maintain the positive culture that makes South Shore unique.

The ideal leader will be people-focused, collaborative, and engaged, with a passion for developing teams and creating an environment where both people and the practice can thrive.

This is a good-faith estimate based on the role's requirements at the time of posting. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. The Company offers a comprehensive benefits package that may include medical, dental, and vision benefits, vacation, sick leave, 401(k), and other benefits depending on role and location. A complete description of benefits available for this position will be provided during the hiring process. Where required under applicable law, Company provides eligible employees with paid sick leave, health emergency leave, and other legally mandated benefits programs, all in accordance with the requirements of applicable state and local law depending on the location of the practice you support.

Pay Range

$90,000 - $100,000 USD

South Shore VH is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, pregnancy, childbirth or related conditions, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in the job application process. If you need assistance or an accommodation due to a disability, please contact us. Hiring decisions will be based on merit, qualifications and the legitimate needs of the business.

Voluntary Self-Identification

As an equal opportunity employer, we invite applicants to voluntarily self-identify demographic information for compliance and reporting purposes. Completion of this form is entirely voluntary and refusal to provide this information will not subject you to any adverse treatment.

Any information provided will be kept confidential and maintained in accordance with applicable laws and regulations. This information will not be used in making hiring decisions.

We are committed to creating an inclusive workplace and do not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, pregnancy, childbirth or related conditions, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.