Veterinary Hospital Operations Lead – Brooklyn Heights

Global Talent Partners; New York (NY); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Parental leave

401(k) plan

Continuing education stipend and paid

Job summary

Global Talent Partners seeks a Hospital Manager to lead day-to-day operations of a Brooklyn Heights small-animal practice. You will build and coach a dedicated team, manage recruiting, onboarding, scheduling, and performance, and drive financial performance through budgeting and revenue oversight.

The role emphasizes patient care, client service, compliance, and a proactive safety culture, with daytime hours and some Saturday coverage.

Qualifications

• Proven leadership in veterinary or medical practice operations.
• Strong communication and coaching skills.
• Experience using data to guide decisions.
• Budgeting, scheduling, and workflow optimization expertise.
• On-site daytime availability with some Saturday hours.
• Eligibility to work in the United States and New York licensure.

Responsibilities

• Lead day-to-day hospital operations in partnership with medical leadership to achieve high standards of patient care and client service.
• Build, coach, and retain an engaged team; oversee recruiting, onboarding, scheduling, and performance management.
• Manage client experience from appointment flow to service recovery; address concerns with empathy and timely follow-up.
• Drive financial performance, including budgeting, revenue growth, labor management, expense control, and accurate billing practices.
• Ensure compliance with medical record standards, safety protocols, and regulatory requirements; promote a proactive safety culture.
• Oversee facility presentation, equipment maintenance, and inventory management to support efficient, high-quality care.
• Support community outreach and local marketing efforts that strengthen client relationships and hospital growth.
• Daytime schedule with some Saturday coverage.

Skills

Leadership

Communication

Budgeting

Data-driven decisions

Team development

Education

New York license / applicable credentials (LVT or DVM)

Tools

Practice management software

Office tools

Job description

Global Talent Partners seeks a Hospital Manager to lead day-to-day operations of a Brooklyn Heights small-animal practice. You will build and coach a dedicated team, manage recruiting, onboarding, scheduling, and performance, and drive financial performance through budgeting and revenue oversight.

The role emphasizes patient care, client service, compliance, and a proactive safety culture, with daytime hours and some Saturday coverage.