Veterinary Hospital Operations Lead

Petco Animal Supplies, Inc.; Watauga (TX); Vor Ort; USD 65.000 - 95.000; Vollzeit

Zusammenfassung

Petco Animal Supplies, Inc. seeks an Hospital Operations Manager to lead the veterinary hospital team and partner with Hospital Veterinarians.

You will oversee daily operations, revenue, costs, and patient care, while fostering a culture of high-quality service and teamwork to deliver an exceptional client experience. The role requires 2–3 years in veterinary practice or strong leadership experience, with emphasis on scheduling, payroll, and cross-functional collaboration.

Qualifikationen

• 2–3 years in veterinary practice or 2+ years leadership in other settings.
• Strong written and verbal communication skills.
• Ability to make decisions and drive results with hospital partners.
• Compassionate and professional under stress.
• Proficient with Microsoft Office and basic computer skills.
• Willingness to learn and adapt in fast-paced environment.
• Experience with P&L management is a plus.

Aufgaben

• Lead hospital paraprofessionals to drive operational excellence and patient care.
• Coordinate with veterinarians to foster a positive culture.
• Manage scheduling, inventory, invoicing, and accounts receivable.
• Oversee hiring, training, and performance reviews.
• Set doctor schedules with medical director support.
• Review monthly P&L and drive revenue growth.
• Collaborate with store team for seamless customer experience.
• Ensure OSHA standards and hospital cleanliness.
• Escalate issues to Area Operations Manager/HRBP as needed.

Kenntnisse

Leadership

Communication

Team management

Decision making

Ausbildung

Bachelor's degree or equivalent experience

Tools

Microsoft Office

Jobbeschreibung

Petco Animal Supplies, Inc. seeks an Hospital Operations Manager to lead the veterinary hospital team and partner with Hospital Veterinarians.

You will oversee daily operations, revenue, costs, and patient care, while fostering a culture of high-quality service and teamwork to deliver an exceptional client experience. The role requires 2–3 years in veterinary practice or strong leadership experience, with emphasis on scheduling, payroll, and cross-functional collaboration.