Veterinary Hospital Manager

Western Veterinary Partners; Raleigh (NC); On-site; USD 58,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Disability insurance

Employee Assistance Program

401k with match

Paid time off

CE allowance

Job summary

Boulevard Animal Hospital in Raleigh, NC is seeking an experienced Veterinary Hospital Manager to unite operational excellence with mentorship and a positive team culture. You will partner with Medical Director and regional leadership to guide the hospital toward growth, staying people-first and hands-on when needed.

The role emphasizes leading from the front, with responsibilities across finances, operations, client experience, and staff development in a multi-service setting.

Qualifications

• 3+ years of leadership, business management, or operations management experience.
• Experience in veterinary hospital management or healthcare management is strongly preferred.
• Proven ability to lead, coach, and develop high-performing teams.

Responsibilities

• Lead daily operations and oversee hospital performance.
• Oversee budgeting, payroll, and financial operations.
• Ensure regulatory compliance (OSHA, DEA, VMB) and equipment/inventory management.
• Develop strategic goals, services expansion, and partnerships with referral networks.
• Manage hiring, staffing, scheduling, and staff development.
• Support front desk and clinical teams when needed to lead from the front.

Skills

Leadership experience

Team development

Budgeting

Scheduling

Communication

Conflict resolution

Client-facing

Adaptability

Education

Bachelor's degree / CVPM

Tools

Practice management software

MS Office

Job description

Are you a natural leader with a passion for animal care and team development?

Boulevard Animal Hospital is seeking an experienced Veterinary Hospital Manager who brings together operational excellence, a talent for mentorship, and a genuine commitment to team culture. This is a practice with real roots — team members with 20+ years of tenure, lifelong friendships built within these walls, and a community in Raleigh that has trusted Boulevard for decades. We're looking for someone who can honor that legacy while leading the team confidently into its next chapter.

As our Hospital Manager, you'll work closely with the Medical Director and regional leadership team, taking ownership of daily operations and guiding the hospital toward continued growth and excellence. This is a role for someone who is organized, people-first, and ready to own their hospital — not someone looking for a hands-off management role.

One thing that makes this role unique at Boulevard: our ideal candidate is someone who isn't afraid to roll up their sleeves. When the team needs it, we'd love a Hospital Manager who is willing to step in at the front desk or lend a hand on the clinical floor as a veterinary assistant. This isn't an everyday expectation — but the right person for this role leads from the front, and our team notices and appreciates when leadership shows up alongside them.

Key Responsibilities Include:

• Financial Leadership: Monitor hospital performance, manage budgets, oversee payroll and financial operations, and drive business growth through data-informed decisions.
• Operational Oversight: Ensure efficient workflow, maintain regulatory compliance (OSHA, DEA, VMB), manage equipment and inventory, and implement hospital policies and procedures.
• Strategic Direction: Collaborate with leadership to develop and execute long-term goals, expand services, and support referral and business partnerships.
• Project & Facility Management: Lead day-to-day operations, scheduling, and maintenance while aligning administrative functions with overall hospital objectives.
• Client & Community Engagement: Oversee marketing strategies, resolve client concerns, enhance client experience, and foster retention and growth.
• Team Leadership: Manage and support department leads, oversee hiring and development, maintain staffing levels, and promote a positive, inclusive workplace culture.
• Hands-On Leadership: Willingness to step in at the front desk or assist on the clinical floor as a veterinary assistant when operationally needed — leading by example is part of the culture here

Schedule, benefits and compensation**:

This is a full-time, in-person role with Saturday availability required. Boulevard also operates a boarding facility with overnight and weekend boarders, and while staff are scheduled for boarding care, call-outs may occasionally require phone availability outside of standard hours to coordinate coverage. We're looking for someone who understands that great hospital management sometimes means being available when it counts.

• Compensation: $ 58,000 - 64,000 annual base salary
• Bi-annual bonus opportunities: Based on hospital performance
• Hiring bonus package: $2000 based on credentials
• CE allowance: up to $1,000 based on credentials
• Health package: Medical, dental, and vision insurance
• Life insurance and disability
• Employee Assistance Program
• 401k with match
• Paid time off in accordance with site policy and applicable law

Your Qualifications:

• 3+ years of leadership, business management, or operations management experience required.
• Veterinary hospital management experience strongly preferred; medical, dental, or healthcare practice management experience also considered.
• Previous veterinary experience (e.g., Veterinary Technician, Veterinary Assistant, or Client Service Representative) preferred.
• Bachelor's degree, Certified Veterinary Practice Manager (CVPM), or equivalent combination of education and experience preferred.
• Proven ability to lead, coach, and develop high-performing teams.
• Experience managing budgets, staffing, scheduling, and day-to-day operations.
• Strong communication, problem-solving, and conflict-resolution skills.
• Proficient with business software and able to adapt quickly to new systems.
• Comfort stepping into a client-facing or clinical support role when the team needs coverage — prior veterinary assistant or CSR experience is a genuine plus.

What makes Boulevard Animal Hospital unique?

Boulevard Animal Hospital is a 3-doctor small animal practice nestled in the heart of Raleigh, NC — a city consistently recognized as one of the fastest-growing and most livable in the United States. With a recently remodeled facility, 4 exam rooms across nearly 4,000 sq ft, and a full suite of services including soft tissue surgery, dentistry with digital dental radiographs, and comprehensive diagnostics, Boulevard offers the clinical depth of a well-established practice with the warmth of a true neighborhood clinic.

What sets Boulevard apart is its people. This is a team with genuine longevity — staff members who have been here for 5, 9, even 20+ years — and the kind of close-knit culture where colleagues become lifelong friends. The team operates Monday through Friday, plus a boarding operation that adds a layer of operational complexity and opportunity. The right Hospital Manager will see both as a feature: a busy, multi-service environment where no two days are exactly the same and where your leadership truly makes a difference.

Located in Raleigh's vibrant West Boulevard corridor with proximity to NC State University, Research Triangle amenities, and the best of North Carolina's outdoor recreation — Boulevard is a great place to build a career and an even better place to call home.

Pay Range

$58,000 - $64,000 USD

Western Veterinary Partners is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, pregnancy, childbirth or related conditions, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. Western Veterinary Partners is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in the job application process. If you need assistance or an accommodation due to a disability, please contact [e-mail]. Hiring decisions will be based on merit, qualifications and the legitimate needs of the business.

Voluntary Self-Identification

As an equal opportunity employer, we invite applicants to voluntarily self-identify demographic information for compliance and reporting purposes. Completion of this form is entirely voluntary and refusal to provide this information will not subject you to any adverse treatment.

Any information provided will be kept confidential and maintained in accordance with applicable laws and regulations. This information will not be used in making hiring decisions.

We are committed to creating an inclusive workplace and do not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, pregnancy, childbirth or related conditions, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.