Veterinary Hospital General Manager - Growth & Efficiency

NVA General Practice; Laurel (MD); On-site; USD 110,000 - 120,000; Full time

Benefits offered by this job

Health Insurance Benefits

401k with Match

Continuing Education Stipends

Free Mental Health Benefit Options

Competitive PTO Plan

Job summary

National Veterinary Associates—Rocky Gorge Animal Hospital in Laurel, Maryland—seeks a General Manager of Hospital Operations to lead hospital-wide operations, partner with Managing Veterinarian, drive revenue and control costs while delivering high-quality patient care and exceptional service.

The role emphasizes strategic planning, people management, and financial stewardship; will oversee staffing, budgeting, policy development, and compliance, acting as liaison between the Support Center and

Qualifications

• 5+ years in operations management
• Bachelor's degree in business administration or related field
• Experience managing teams of 65+ staff
• Experience with P&L and $9M+ revenue
• Strong financial analysis and planning skills
• Proven leadership and communication abilities

Responsibilities

• Oversee hospital operations and profitability.
• Lead staff scheduling and training to ensure efficient service.
• Partner with Managing Veterinarian to align strategy and growth.
• Manage budget, expenses, and capital expenditures.
• Ensure compliance, safety, and high-quality patient care.
• Foster a collaborative, high-performing hospital culture.

Skills

Operations management

Leadership

P&L management

Financial analysis

Staff development

Education

Bachelor's degree in business administration/related field

MBA or master's in business administration

Tools

Microsoft Office

Job description

National Veterinary Associates—Rocky Gorge Animal Hospital in Laurel, Maryland—seeks a General Manager of Hospital Operations to lead hospital-wide operations, partner with Managing Veterinarian, drive revenue and control costs while delivering high-quality patient care and exceptional service.

The role emphasizes strategic planning, people management, and financial stewardship; will oversee staffing, budgeting, policy development, and compliance, acting as liaison between the Support Center and