Veterinary Hospital Client Service Receptionist

Spot On Vet; Stamford (CT); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Paid sick leave

PTO

Health insurance

401(k) retirement savings plan

Employee discounts

Job summary

Spot On Veterinary is seeking a dependable Veterinary Receptionist to join our Stamford team. You will warmly welcome clients and patients, handle phone, text, and email inquiries, and manage check-in, checkout, and billing to ensure a smooth front desk flow.

This full-time role rewards strong customer service, organization, and multitasking in a busy veterinary hospital. We offer competitive hourly pay ($18–$22), paid sick leave, PTO, health insurance, retirement savings, and employee discounts.

Qualifications

• Strong customer service and communication skills.
• Excellent organization, attention to detail, and follow-through.
• Ability to multitask in a busy environment.
• Professionalism, sound judgment, and a team-oriented approach.
• Initiative and the ability to take ownership of daily responsibilities.

Responsibilities

• Greet and assist clients and patients in person; answer phones, texts, and emails.
• Schedule appointments and coordinate front desk workflow.
• Relay client questions and concerns to the veterinary team.
• Handle check-in, checkout, and billing accurately.
• Support client communications and administrative tasks.
• Maintain an organized, welcoming reception area.
• Contribute to a smooth, professional client experience.

Skills

Customer service

Communication

Organization

Multitasking

Teamwork

Job description

Veterinary Receptionist Client Services Representative

Location: Stamford, CT | Full-Time

Pay Range: $18.00-$22.00 per hour, based on experience and qualifications

Be the Heart of Our Hospital

Spot On Veterinary is seeking a dependable, organized, and customer-focused Veterinary Receptionist to join our team in Stamford, on the border of Old Greenwich and Stamford.

Our 16,000-square-foot veterinary hospital offers a range of services, and our front desk plays a key role in keeping daily operations running smoothly while creating a welcoming experience for clients and their pets.

Why Join Spot On Veterinary?

• A collaborative, supportive team
• A modern hospital with a diverse range of veterinary services
• Opportunities for professional growth
• A workplace built on compassion, professionalism, and accountability

What You'll Do

• Welcome clients and patients in person and communicate with clients by phone, text, and email
• Schedule appointments and coordinate front desk workflow
• Communicate client questions and concerns to the veterinary team
• Manage check-in, checkout, and billing accurately
• Support client communications and administrative tasks
• Maintain an organized, welcoming reception area
• Help ensure a smooth, professional client experience

What We're Looking For

• Strong customer service and communication skills
• Excellent organization, attention to detail, and follow-through
• The ability to prioritize and multitask in a busy environment
• Confidence handling client questions and competing demands
• Professionalism, sound judgment, and a team-oriented approach
• Initiative and the ability to take ownership of daily responsibilities

Compensation and Benefits

Pay: $18.00-$22.00 per hour, based on experience and qualifications.

Benefits offered include paid sick leave, PTO, health insurance, a 401(k) retirement savings plan, and employee discounts. Eligibility requirements and plan terms apply.

About Spot On Veterinary

Spot On Veterinary provides comprehensive veterinary care, including preventative, urgent, specialty, and rehabilitation services, alongside grooming, daycare, and boarding.

Spot On Veterinary is an equal opportunity employer committed to an inclusive workplace.