Veterinary Front Desk Coordinator — Compassionate & Flexible

Brunswick Animal Hospital, LLC; Brunswick (OH); On-site; USD 19,000 - 25,000; Full time

Job summary

Brunswick Animal Hospital, LLC in Brunswick, OH, is seeking a friendly receptionist to join a trusted AAHA-accredited small animal practice. You will manage calls, greet clients, maintain medical records, coordinate appointments, and handle payments with empathy and professionalism.

You will contribute to pet wellness by educating clients on preventive care and collaborating with a supportive team. The role rewards a caring, organized approach and offers opportunities to grow within a network

Qualifications

• Passion for excellent customer service and love for animals.
• Excellent communication skills and ability to stay calm under pressure.
• Strong organizational and multitasking abilities in a fast-paced environment.
• Collaborative, team-oriented mindset with the ability to work independently.
• Experience with veterinary software is preferred; flexible schedule including some weekends/holidays.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients, and reflect compassionate care.
• Ensure Seamless Care Coordination: maintain medical records, manage appointments, and handle financial transactions.
• Advocate for Pet Health: educate clients on preventative care and hospital services for optimal pet well‑being.
• Embody Compassion and Empathy: provide a calming, respectful presence for clients and treat each pet with care.

Job description

Brunswick Animal Hospital, LLC in Brunswick, OH, is seeking a friendly receptionist to join a trusted AAHA-accredited small animal practice. You will manage calls, greet clients, maintain medical records, coordinate appointments, and handle payments with empathy and professionalism.

You will contribute to pet wellness by educating clients on preventive care and collaborating with a supportive team. The role rewards a caring, organized approach and offers opportunities to grow within a network