Veterinary Receptionist & Client Care Advocate

Brunswick Animal Hospital, LLC; North Carolina, United States, Northern America, Americas; Hybride; USD 21 000 - 30 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

401k retirement

Life Insurance

Disability coverage

EAP

Teladoc access

Discounted pet care

Résumé du poste

Brunswick Animal Hospital, LLC in Supply, NC, seeks a friendly receptionist to be the director of first impressions. You will manage a multi-line phone system, greet clients warmly, and ensure every interaction reflects compassionate care while supporting patient flow.

You'll coordinate appointments, maintain medical records, handle transactions, and educate clients on preventive care. The role offers benefits through Mission Pet Health, including medical/dental/vision, retirement plans, and

Qualifications

• Customer service with a friendly demeanor.
• Ability to communicate clearly under stress.
• Strong organizational skills and multitasking.
• Collaborative team player with independence when needed.
• Experience with veterinary software preferred.

Responsabilités

• Be the Director of First Impressions: manage a multi-line phone system, greet clients warmly, reflect compassionate care.
• Ensure seamless care coordination: maintain accurate medical records, manage appointments, handle transactions.
• Advocate for pet health: educate clients on preventative care and hospital services.
• Embody compassion and empathy: remain a calming presence for clients and treat each patient as deserving care.

Connaissances

Customer service

Communication

Organization

Teamwork

Vet software

Description du poste

Brunswick Animal Hospital, LLC in Supply, NC, seeks a friendly receptionist to be the director of first impressions. You will manage a multi-line phone system, greet clients warmly, and ensure every interaction reflects compassionate care while supporting patient flow.

You'll coordinate appointments, maintain medical records, handle transactions, and educate clients on preventive care. The role offers benefits through Mission Pet Health, including medical/dental/vision, retirement plans, and