Receptionist Part-Time - Brunswick Animal Hospital

Brunswick Animal Hospital, LLC; Brunswick (OH); On-site; USD 19,000 - 25,000; Full time

Job summary

Brunswick Animal Hospital, LLC in Brunswick, OH, is seeking a friendly receptionist to join a trusted AAHA-accredited small animal practice. You will manage calls, greet clients, maintain medical records, coordinate appointments, and handle payments with empathy and professionalism.

You will contribute to pet wellness by educating clients on preventive care and collaborating with a supportive team. The role rewards a caring, organized approach and offers opportunities to grow within a network

Qualifications

• Passion for excellent customer service and love for animals.
• Excellent communication skills and ability to stay calm under pressure.
• Strong organizational and multitasking abilities in a fast-paced environment.
• Collaborative, team-oriented mindset with the ability to work independently.
• Experience with veterinary software is preferred; flexible schedule including some weekends/holidays.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients, and reflect compassionate care.
• Ensure Seamless Care Coordination: maintain medical records, manage appointments, and handle financial transactions.
• Advocate for Pet Health: educate clients on preventative care and hospital services for optimal pet well‑being.
• Embody Compassion and Empathy: provide a calming, respectful presence for clients and treat each pet with care.

Job description

When you join Brunswick Animal Hospital, you are stepping into a culture built on trust and clinical excellence. We are proud to be an AAHA-accredited small animal practice, a designation that reflects our commitment to the highest standards of veterinary care. The dedication of our existing teammates is recognized throughout the community, evidenced by our excellent 4.5-star Google rating. We are seeking professionals who are ready to make a significant impact and do their best work every day in a supportive environment.We understand that support is crucial for your career success. As part of a larger network of hospitals, you are guaranteed robust infrastructure designed to help all teammates grow. Whether your goal is achieving your credentialed technician status, moving into a leadership position, or furthering your clinical knowledge, we have structured programs in place to support your professional journey. Join us and experience a collaborative environment where every individual is empowered to succeed.The quality of medicine at Brunswick Animal Hospital focuses exclusively on small animal care, allowing our veterinarians and technicians to refine their expertise in companion animal health. Our commitment to high standards is reinforced by access to internal specialty consultations across the network, ensuring that complex cases receive expert collaboration. This framework ensures that you have the resources necessary to deliver excellent diagnostic workups and advanced patient care, consistently maintaining the level of service expected from an AAHA facility.Brunswick, Ohio offers a wonderful community environment where our hospital is deeply rooted and trusted. The area provides a balanced lifestyle, making it an ideal place to settle down and enjoy the amenities of a welcoming Midwestern city. We believe that loving where you live is just as important as loving where you work, and Brunswick provides a stable and supportive backdrop for your professional life.

Job Description

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

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