Veterinary Front Desk Concierge

Petco; Cerritos (CA); On-site; USD 20,664 - 31,409; Full time

Benefits offered by this job

Health and financial benefits

401K

Paid Time Off (PTO)

Job summary

Petco in Cerritos, California, is seeking a Hospital Concierge for their Vetco Total Care facility. This role involves providing exceptional customer service, managing appointment calendars, and ensuring a positive experience for clients and their pets.

The ideal candidate must have a high school diploma and at least one year of relevant experience, along with outstanding communication skills. We seek a compassionate team player dedicated to improving the pet-human bond.

Qualifications

• Must have at least 1 year’s experience in veterinary practice or customer service.
• Professional demeanor during stressful situations is essential.
• Team player willing to learn and adapt to changes.

Responsibilities

• Answer phone and manage hospital appointment calendar.
• Greet clients and patients, ensuring a welcoming atmosphere.
• Confirm appointments using preferred communication methods.

Skills

Compassionate and sympathetic

Excellent verbal communication

Telephone and computer skills

Education

High school diploma

Tools

Practice Management System

Job description

Petco in Cerritos, California, is seeking a Hospital Concierge for their Vetco Total Care facility. This role involves providing exceptional customer service, managing appointment calendars, and ensuring a positive experience for clients and their pets.

The ideal candidate must have a high school diploma and at least one year of relevant experience, along with outstanding communication skills. We seek a compassionate team player dedicated to improving the pet-human bond.