Veterinary Front Desk & Client Care Specialist

Berry Animal Clinic; Decatur (AL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Best-in-class medical, vision, and...

Job summary

Berry Animal Clinic in Decatur, AL seeks a friendly Veterinary Receptionist to greet clients, manage scheduling, billing, and daily front-desk operations. You will handle phone inquiries, process payments, update patient records, and assist with pet supplies while maintaining a clean waiting area.

Candidates should be capable of lifting up to 50 pounds and standing for extended periods. The role emphasizes teamwork, organizational skills, and comfort with computers, with full-time hours and

Qualifications

• Veterinary receptionist experience or skills preferred.
• Customer service experience required or preferred.
• Basic computer tasks and billing skills are expected.

Responsibilities

• Provide customer service by greeting customers, taking payments, and processing incoming patients.
• Answer phone calls, schedule appointments, and record messages for doctors and staff.
• Sort mail and emails and direct them appropriately.
• Update and file patient charts.
• Enter data into computerized billing system.
• Retrieve prescribed medications for clients.
• Assist with pet supplies sales (food, supplements, grooming items).
• Maintain cleanliness of the waiting area and reception area.
• Must be able to lift up to 50 pounds and stand for long periods.

Skills

Veterinary Receptionist skills

Customer Service

Organizational Skills

Tech Savvy

Team oriented

Education

High School diploma or GED

Job description

Berry Animal Clinic in Decatur, AL seeks a friendly Veterinary Receptionist to greet clients, manage scheduling, billing, and daily front-desk operations. You will handle phone inquiries, process payments, update patient records, and assist with pet supplies while maintaining a clean waiting area.

Candidates should be capable of lifting up to 50 pounds and standing for extended periods. The role emphasizes teamwork, organizational skills, and comfort with computers, with full-time hours and