Veterinary Front Desk & Client Care Specialist

Rosedalevetclinic; Austin (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive pay

401(k) matching

tuition support

Comprehensive medical, dental, and vision coverage

Paid parental leave

generous PTO and six paid holidays

Employee assistance program

pet discounts

Quarterly team bonuses

professional development opportunities

Job summary

Rosedale Veterinary Clinic in Austin is seeking a full-time Client Care Specialist to join their compassionate team. The role involves welcoming clients, scheduling appointments, and ensuring accurate financial records to enhance the experience of every patient and client.

Ideal candidates will have strong customer service skills and a passion for veterinary care. The position offers competitive pay, benefits, and a collaborative work environment.

Qualifications

• Minimum of one year customer service or veterinary experience preferred.
• Ability to thrive in a fast-paced, team-oriented environment.

Responsibilities

• Welcome clients and patients with warmth and professionalism.
• Schedule appointments efficiently and accurately.
• Answer phones and assist clients with questions and requests.
• Process payments and maintain accurate financial records.
• Manage and update patient medical records.

Skills

Excellent customer service and communication skills

Experience scheduling appointments

Strong organizational skills

General knowledge of wellness and preventive veterinary care

Emotional intelligence and compassion

Professional demeanor and positive attitude

Job description

Rosedale Veterinary Clinic in Austin is seeking a full-time Client Care Specialist to join their compassionate team. The role involves welcoming clients, scheduling appointments, and ensuring accurate financial records to enhance the experience of every patient and client.

Ideal candidates will have strong customer service skills and a passion for veterinary care. The position offers competitive pay, benefits, and a collaborative work environment.