Veterinary Front Desk & Client Care Specialist

Country View Veterinary Hospital; American Fork (UT); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision

Life Insurance

Disability Insurance

EAP

401k

Paid time off

Job summary

Country View Veterinary Hospital in American Fork, UT seeks a friendly Veterinary Receptionist / Client Service Representative to create exceptional client experiences, manage appointments, and support clients with essential information about services.

The role requires 2+ years in customer-facing positions, experience in a veterinary setting, and proficiency with Avimark and phone systems. Join a team-focused environment with a full-time schedule and competitive benefits.

Qualifications

• 2+ years in customer service, reception, or client-facing roles.
• Previous veterinary receptionist or healthcare front-desk experience required.
• Proficient with a multi-line phone system and client interaction.
• Experience with veterinary practice management software, Avimark preferred.
• Excellent verbal and written communication; professional, compassionate service.

Responsibilities

• Welcome clients and guests in a friendly, professional manner.
• Manage appointments and daily patient flow to minimize wait times.
• Handle multi-line phone system and assist in-person clients.
• Process transactions accurately and maintain financial records.
• Provide information about services and support clients with scheduling and reminders.

Skills

Customer service

Phone system

Communication

Appointment scheduling

Compassionate service

Payments processing

Tools

Avimark

Job description

Country View Veterinary Hospital in American Fork, UT seeks a friendly Veterinary Receptionist / Client Service Representative to create exceptional client experiences, manage appointments, and support clients with essential information about services.

The role requires 2+ years in customer-facing positions, experience in a veterinary setting, and proficiency with Avimark and phone systems. Join a team-focused environment with a full-time schedule and competitive benefits.