Vet Receptionist & Client Services Expert

Western Veterinary Partners; American Fork (UT); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Life insurance

EAP

401k match

Paid time off

Job summary

Country View Veterinary Hospital in American Fork, UT is seeking an outgoing Veterinary Receptionist / Client Service Representative to serve as the welcoming face of our hospital. You will manage appointments, patient flow, multi-line phones, and in-person interactions while delivering compassionate client service and accurate payments processing.

The ideal candidate brings at least 2 years in customer service or front-desk roles, plus veterinary receptionist experience.

Qualifications

• 2+ years of experience in a customer service, reception, or client-facing role.
• Previous veterinary receptionist or healthcare-related front-desk experience required.
• Proficiency managing multi-line phone systems and in-person client interactions.

Responsibilities

• Greet clients and serve as the welcoming face of the hospital.
• Manage appointments and daily patient flow with accuracy.
• Handle multi-line phones and in-person visits efficiently.
• Process transactions and maintain accurate financial records.

Skills

Multi-line phones

Avimark

Customer service

Front desk

Tools

Avimark

Job description

Country View Veterinary Hospital in American Fork, UT is seeking an outgoing Veterinary Receptionist / Client Service Representative to serve as the welcoming face of our hospital. You will manage appointments, patient flow, multi-line phones, and in-person interactions while delivering compassionate client service and accurate payments processing.

The ideal candidate brings at least 2 years in customer service or front-desk roles, plus veterinary receptionist experience.