Veterinary Front Desk & Care Coordinator

Mission Pet Health; Henderson (NV); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Discounted pet care

Online discount platform

Teladoc 24/7 access

Job summary

Canyon Ridge Animal Hospital in Henderson, NV is seeking a Receptionist to be the friendly first point of contact for clients and patients. You will manage a multi-line phone system, greet clients warmly, and help coordinate appointments and financial transactions to keep the hospital running smoothly.

You will educate clients on preventive care, support team collaboration, and provide a calm, empathetic presence for both clients and their pets.

Qualifications

• Experience with veterinary software is preferred.
• A flexible schedule, including some weekends and holidays, is required.
• The pay range for this position is $14-$16 per hour based on experience.

Responsibilities

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

Skills

Customer service

Communication

Organizational skills

Team player

Stress management

Tools

Veterinary software

Job description

Canyon Ridge Animal Hospital in Henderson, NV is seeking a Receptionist to be the friendly first point of contact for clients and patients. You will manage a multi-line phone system, greet clients warmly, and help coordinate appointments and financial transactions to keep the hospital running smoothly.

You will educate clients on preventive care, support team collaboration, and provide a calm, empathetic presence for both clients and their pets.