Veterinary Front Desk & Care Coordinator

Key City Vet; Abilene (TX); Hybrid; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401k retirement options

Life Insurance

Disability coverage

Employee Assistance Program (EAP)

Discounted veterinary care for pets

Teladoc access

Job summary

Key City Veterinary Clinic in Abilene, TX is seeking a friendly receptionist to manage phones, greet clients, and coordinate appointments. You will help maintain medical records, process payments, and support efficient clinic operations while delivering compassionate care to pets and their families.

The role emphasizes excellent customer service, strong communication, and flexibility to work weekends. Experience with veterinary software is preferred, with a supportive team and opportunities for

Qualifications

• Strong customer service skills with a patient, friendly demeanor.
• Excellent communication and the ability to stay calm under pressure.
• Very organized, able to multitask in a fast-paced clinic.
• Team player with flexibility for evenings/weekends.
• Experience with veterinary software is preferred.

Responsibilities

• Direct first impressions by managing a multi-line phone system and greeting clients.
• Coordinate appointments, maintain medical records, and handle payments.
• Educate clients on preventive care and hospital services.
• Provide a compassionate, empathetic presence for clients and their pets.

Skills

Customer service

Communication

Organization

Teamwork

Flexible schedule

Tools

Veterinary software

Job description

Key City Veterinary Clinic in Abilene, TX is seeking a friendly receptionist to manage phones, greet clients, and coordinate appointments. You will help maintain medical records, process payments, and support efficient clinic operations while delivering compassionate care to pets and their families.

The role emphasizes excellent customer service, strong communication, and flexibility to work weekends. Experience with veterinary software is preferred, with a supportive team and opportunities for