Veterinary ER Experience Lead | Flexible Schedules

VEG ER for Pets; New York (NY); On-site; USD 27,552 - 41,328; Full time

Benefits offered by this job

Flexible work schedules

Employee referral program

Comfy scrubs and VEG swag

Food in the fridge

Job summary

VEG ER for Pets in New York, NY is looking for a Customer Experience Coordinator to enhance the customer experience through service and engagement. The role requires strong communication skills and a passion for delivering exceptional service, ensuring customers feel valued and their pets receive the best care.

With competitive compensation ranging from $20.00 to $30.00/hr, flexible work schedules, and a supportive work environment, this position offers opportunities for personal and professional growth in the veterinary emergency field.

Qualifications

• 2+ years of experience in a customer service role.
• Advanced proficiency in computer programs and practice management software.
• Highly organized, with strong attention to detail.

Responsibilities

• Greet every customer with warmth and urgency.
• Oversee all customer communications and record details accurately.
• Deliver personalized, memorable experiences to customers.

Skills

Customer service experience

Strong communication skills

Organizational skills

Problem solving skills

Ability to multitask

Tools

Practice management software

Computer programs

Job description

VEG ER for Pets in New York, NY is looking for a Customer Experience Coordinator to enhance the customer experience through service and engagement. The role requires strong communication skills and a passion for delivering exceptional service, ensuring customers feel valued and their pets receive the best care.

With competitive compensation ranging from $20.00 to $30.00/hr, flexible work schedules, and a supportive work environment, this position offers opportunities for personal and professional growth in the veterinary emergency field.