Veterinary ER Clinical Coordinator (Swing Shift)

ethosveterinaryhealth; Vancouver (WA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health insurance

401k

Staff pet discounts

Continuing education

Incentives for professional develop-

Shift differential

Weekend differential

Job summary

Pacific Northwest Pet ER & Specialty Center in Vancouver, WA is seeking a Clinical Coordinator to support clinical operations and client relations in a fast-paced, 24/7 emergency and specialty hospital. The role focuses on facilitating communication between clients, referral veterinarians, and the clinical team, while upholding high standards of patient care and teamwork.

The position offers a swing shift (1:00 PM–11:00 PM) with on-call holiday rotation, base pay $18–$24/hr plus $2/hr overnight

Qualifications

• High school diploma, GED, or higher education.
• Must be able to obtain a Veterinary Medication Clerk's License upon hire and keep active.
• 1-2 years of veterinary medicine experience is required.
• Prior experience in customer or client services.
• Excellent communication skills.
• Excellent computer skills.

Responsibilities

• Assist in creating and transcribing medical records for patients.
• Communicate with clients concerning estimates, discharges, patient history, and billing status.
• Collaborate with departments to avoid delays and keep clients informed of wait times.
• Assist in handling overflow calls and patient care as needed.
• Discharge patients and complete medical records.
• Ensure records are exchanged with primary care veterinarians when appropriate.
• Assist in financial records, charge auditing, and billing; help create estimates and care plans.
• Participate in patient rounds and monitor results and follow up.
• Assist Emergency veterinarians with transfer requests from referral hospitals.
• Support Client Services Coordinators and attend meetings; work rotating holidays.

Skills

Excellent communication skills

Excellent computer skills

Education

High school diploma, GED, or higher education

Veterinary Medication Clerk's License (must obtain upon hire)

Job description

Pacific Northwest Pet ER & Specialty Center in Vancouver, WA is seeking a Clinical Coordinator to support clinical operations and client relations in a fast-paced, 24/7 emergency and specialty hospital. The role focuses on facilitating communication between clients, referral veterinarians, and the clinical team, while upholding high standards of patient care and teamwork.

The position offers a swing shift (1:00 PM–11:00 PM) with on-call holiday rotation, base pay $18–$24/hr plus $2/hr overnight