Veterinary Emergency Client Care Liaison

Vicar Operating, Inc. dba VCA; United States; On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

401(k)

Paid vacation

Pet discounts

Job summary

VCA Shoreline Veterinary Referral and Emergency Center in Shelton, CT, is seeking a Veterinary Technician or Veterinary Assistant to join the Emergency Department as the Emergency Room Liaison. A minimum of 1 year of veterinary practice experience is required, with the ability to discuss medical situations with clients and confirm CPR status and treatment options.

You will work alongside the Emergency Department team, handling client updates, record-keeping, prescriptions, and triage

Qualifications

• Minimum of 1 year experience in a veterinary practice.
• Ability to discuss medical situations with owners (e.g., CPR status, treatment options).
• Must be capable of clear client communication and documentation.

Responsibilities

• Communicate with clients: updates, discharge instructions, estimates, and follow-up calls.
• Record keeping: referrals, records scanning/faxing, entering charges.

Skills

Veterinary experience

Client communication

Medical knowledge

Job description

VCA Shoreline Veterinary Referral and Emergency Center in Shelton, CT, is seeking a Veterinary Technician or Veterinary Assistant to join the Emergency Department as the Emergency Room Liaison. A minimum of 1 year of veterinary practice experience is required, with the ability to discuss medical situations with clients and confirm CPR status and treatment options.

You will work alongside the Emergency Department team, handling client updates, record-keeping, prescriptions, and triage