Veterinary Customer Service Representative

Meow Bark Veterinary Services, PLLC; Austin (TX); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Continued Education Allowance

401(k)

401(k) matching

Company parties

Competitive salary

Employee discounts

Free food & snacks

Health insurance

Advancement opportunities

Paid time off

Training & development

Wellness resources

Job summary

Meow Bark Veterinary in South Austin, TX is seeking a cheerful Veterinary Receptionist to help launch a new locally-owned clinic. You’ll greet clients, check in pets, collect owner information, answer phones, and schedule appointments while delivering outstanding customer service.

The role offers a supportive, collaborative environment with opportunities for advancement, a strong benefits package, health insurance, paid time off, and education resources.

Qualifications

• Excellent customer service skills.
• Effective and empathetic communication with clients.
• Detail-oriented and skilled in verbal and written communication.
• Spanish-speaking and Fear Free certification is a bonus!
• Veterinary experience preferred but not required.

Responsibilities

• Greet pet owners as they arrive.
• Check in pets for their appointments.
• Collect and confirm pet and owner information.
• Answer phones.
• Schedule, confirm, and cancel appointments.
• Process payments.
• Other administrative duties, as assigned.

Skills

Customer service

Client communication

Verbal communication

Job description

Veterinary Receptionist – Join a New, Locally-Owned Clinic in South Austin!

Benefits:

• Continuing Education Allowance
• 401(k)
• 401(k) matching
• Company parties
• Competitive salary
• Employee discounts
• Free food & snacks
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Wellness resources

Meow Bark Veterinary | South Austin, TX

Pay Range: $19-21/hour (based on experience)

Are you cheerful and friendly, have a knack for helping people and looking for more than “just a job”? Ready to help shape the culture of a new, locally-owned clinic from the ground up?

At Meow Bark Veterinary, we’re building something special—a positive, collaborative, and compassionate environment where both pets and people feel genuinely cared for. If you’re looking for a place where your voice matters, your growth is supported, and your work truly makes an impact, you just found it.

Why You’ll Love Working With Us

• Career advancement opportunities as we grow
• Competitive pay and a supportive team
• Fun, upbeat, and collaborative work environment
• Locally-owned clinic with a strong community focus

Who We’re Looking For

We’re not just hiring skills—we’re building a team. Our ideal teammate brings:

• Pawsitive Vibes – You bring energy, optimism, and kindness to every shift
• Solution-Seeker Mindset – You think ahead and tackle challenges creatively
• Top Dog Standards – You take pride in delivering exceptional client service
• Growth Mentality – You’re always learning and improving
• Humble & Team-Oriented – You value collaboration and feedback
• Patient-Focused Care – You treat every pet like your own
• Integrity Always – You do the right thing, even when no one’s watching

We are committed to creating a safe, inclusive workplace where every team member is respected and supported.

What You’ll Do

• Greet pet owners as they arrive
• Check in pets for their appointments
• Collect and confirm pet and owner information
• Answer phones
• Schedule, confirm, and cancel appointments
• Process payments
• Other administrative duties, as assigned

What You Bring

• Excellent customer service skills
• Effective and empathetic communication with clients
• Comfortable working with a variety of animals
• Detail-oriented and skilled in verbal and written communication
• Spanish-Speaking and Fear Free certification is a bonus!
• Veterinary experience preferred but not required.