Veterinary Clinic Operations Leader

PAWS Chicago; Chicago (IL); On-site; USD 90,000 - 125,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

403(b) retirement plan

Paid time off including vacation, sick

Job summary

PAWS Chicago’s Lurie Spay and Neuter Clinic seeks a Practice Manager to oversee clinic operations, staffing, scheduling, finances, and client experience for one of the city’s largest high-volume veterinary clinics.

You will lead cross-functional teams, ensure regulatory compliance, mentor staff, and drive initiatives to improve efficiency and patient care while upholding PAWS Chicago’s lifesaving mission.

Qualifications

• CVT credential or equivalent veterinary clinic leadership experience.
• Experience managing scheduling, payroll, inventory, and administrative operations.
• Familiarity with high-volume clinic environments.
• Strong organizational, communication, and problem-solving skills.
• Ability to lead teams in a fast-paced setting.
• Proficiency with Microsoft Office and EMR systems.
• Bilingual or strong Spanish comprehension preferred.

Responsibilities

• Manage daily technician staffing across clinic areas.
• Optimize patient flow and surgical efficiency.
• Implement new programs and workflows.
• Utilize the EMR system to support documentation, efficiency, and patient movement.
• Serve as the primary on-floor escalation point for workflow issues.
• Onboard, train, and mentor technicians and assistants.
• Oversee scheduling, payroll, inventory, and administrative operations.
• Ensure adherence to safety and quality protocols.
• Plan and coordinate large spay/neuter events.

Skills

Leadership

Scheduling management

Payroll

Inventory management

Communication

Problem-solving

Bilingual Spanish

Education

CVT credential

2–4 years veterinary clinic leadership experience

Tools

MS Office

Electronic Medical Records (EMR)

Job description

PAWS Chicago’s Lurie Spay and Neuter Clinic seeks a Practice Manager to oversee clinic operations, staffing, scheduling, finances, and client experience for one of the city’s largest high-volume veterinary clinics.

You will lead cross-functional teams, ensure regulatory compliance, mentor staff, and drive initiatives to improve efficiency and patient care while upholding PAWS Chicago’s lifesaving mission.