Veterinary Client Services Specialist | Growth & Perks

Hillside Veterinary Clinic; Dallas (TX); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Competitive pay

401(k) with employer match

Mental health resources

Job summary

Hillside Veterinary Clinic in Dallas, TX seeks an experienced Veterinary Client Service Representative to join our caring team. As a Thrive Pet Healthcare partner, you’ll help strengthen client relationships, manage registrations, scheduling, and provide excellent front-desk service for pets and their families.

You’ll communicate effectively, handle non-medical inquiries, and support colleagues in a fast-paced hospital environment where compassionate care is valued and career development is

Qualifications

• Customer service experience with 2-3 years in veterinary medicine.
• Conflict management experience.
• High attention to detail and accuracy in records.

Responsibilities

• Greet clients and their pets, complete registrations, and inform about wait times.
• Educate clients and answer non-medical questions.
• Answer calls, manage messages, and monitor email and faxes.

Skills

Customer service

Veterinary medicine experience

Conflict management

Attention to detail

Strong communication

Multi-tasking

Empathetic patient care

Team collaboration

Cash handling

Registration & scheduling

Job description

Hillside Veterinary Clinic in Dallas, TX seeks an experienced Veterinary Client Service Representative to join our caring team. As a Thrive Pet Healthcare partner, you’ll help strengthen client relationships, manage registrations, scheduling, and provide excellent front-desk service for pets and their families.

You’ll communicate effectively, handle non-medical inquiries, and support colleagues in a fast-paced hospital environment where compassionate care is valued and career development is