Veterinary Client Service Specialist - Great Benefits

Thrive Pet Care; Boise (ID); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Paid time off

Medical, dental, and vision insurance

Pet perks

401k with employer contribution

CE courses and development

Job summary

Thrive Pet Healthcare seeks a Veterinary Client Service Representative to join our community-based practice. You will be the first and last impression for clients, ensuring clear communication between clients and the veterinary team.

We value exceptional customer service, clerical accuracy, and the ability to multitask in a fast-paced environment while showing compassion for pets and their families. Join a supportive team dedicated to high-quality care.

Qualifications

• 6 months of customer service experience preferred.
• Excellent communication with clients and team.
• Ability to work in a fast-paced environment.
• Maintain compassionate and professional demeanor.

Responsibilities

• Maintain professional, friendly and informative customer service.
• Communicate with clients in person, over the phone as well as via email.
• Maintain medical records both in the computer management software and in physical charts.
• Schedule and confirm all appointments and surgeries.
• Accurately process charges for services and products.
• Fill food and prescription orders.
• Answer questions regarding services, products and general animal husbandry.

Skills

Customer service

Communication

Teamwork

Multitasking

Clerical work

Compassion

Job description

Thrive Pet Healthcare seeks a Veterinary Client Service Representative to join our community-based practice. You will be the first and last impression for clients, ensuring clear communication between clients and the veterinary team.

We value exceptional customer service, clerical accuracy, and the ability to multitask in a fast-paced environment while showing compassion for pets and their families. Join a supportive team dedicated to high-quality care.